CVTL 3.0 installation problem (3420 Views)
Reply
Advisor
Vitek
Posts: 28
Registered: ‎07-01-2010
Message 1 of 2 (3,420 Views)
Accepted Solution

CVTL 3.0 installation problem

[ Edited ]

Hi guys!

 

I have a Win2003 SP2 server with CVTL 2.7 installed. Now i need to install CVTL3.0 by the recommendations of solution center. I've installed all prerequisites - IE 7, Firefox 3.6, Adobe Flash player 10.3. When i've installed CVTL3.0, it's install successfully, but when i'm trying to launch it, it show me the empty progress bar and  the flash error 2032 in both browsers.

 

I've tried different versions of browsers and flash player, but no result.

 

When i'm installing CVTL2.7 back it's working normally. And i've tried to install CVTL3.0 on my laptop - it's work. But it isn't work on customer server.

 

Does anybody has this issue?

Advisor
Vitek
Posts: 28
Registered: ‎07-01-2010
Message 2 of 2 (3,411 Views)

Re: CVTL 3.0 installation problem

Solution found:

Attached  2 zip files & extract the zip file copy the content & paste in the CVTL system in below directory

 

Management system :

  1. Copy the files from “Flashplayer-Files für CV-TL.zip”  to  C:\Users\[user]\AppData\Roaming\Adobe\Flash Player\AssetCache\[einzige directory]\
  2.  Copy the files from Flex.zip to C:\Program Files\Hewlett-Packard\Command View TL\tomcat\webapps\CVESL\

     3.restart the CVTL Service

    4.lunch the CVTL GUI it came up just fine  àà now everything came up as expected and works fine at management system .

  

Client system :

5.We could not access the CVTL in lan from another system same error 2032 so again pasted the “Flashplayer-Files für CV-zip”  to    client  

      C:\Users\[user]\AppData\Roaming\Adobe\Flash Player\AssetCache\[einzige directory]\

 

6.close the Internet explore àà reopen the IE & tried to access CVTL with port number 5096 it just worked fine

 

The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.