08-23-2013 01:22 AM - edited 08-23-2013 01:23 AM
unit: HP Ultrium 448 Ext SAS
HW: HP Proliant DL380 G7 (P/D: 470065-081)
Host: HP SC44Ge SAS host bus, 416096-B21
Software: Data Protector express 4.0 sp1 (reinstalled after connect new ultirum)
I've got problem with HP Ultrium 448.. after one hour of hanging in "mounting" status lists ALERT (in right corner) with error: Error 4039: Media data error detected. I think ultirum trying to read tape..
A few minutes later displays the status Failed (in recent logs). with error 1040: No devices specified or all devices are now offline..
I've tried with 7 different tapes (old and new tapes). But same error. I opened the ultirum and clean it but did not help..
HP service is recommending the purchase of a new ultirum.. so i bought a new ultrium 448.. BUT SAME ERRORS.. what i can do?
I tried also to replace the host bus card slot on the server..
In the attachment I send pictures of errors and card status and ultirum in HP Management.
Thanks for all your help!
(old topics on the forum did not give solutions)
Sry 4 my english.
08-26-2013 10:53 PM
and get a support ticket out of it.
Hope this helps!
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those who understand binary, and those who don't.
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08-28-2013 10:32 PM - edited 08-28-2013 10:47 PM
huh what to say.. old ultrium corrupt all tapes (7 media. 5 brand new) after inserting (reading). We bought new tapes and it works..