Fan Fault Light - Ultrium 232 (390 Views)
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Occasional Visitor
lbiwest
Posts: 2
Registered: ‎12-14-2011
Message 1 of 3 (390 Views)

Fan Fault Light - Ultrium 232

Can someone help troubleshoot an amber fault light for a HP Storageworks Ultrium 232.  Backups are no longer running, and I don't know where I can get this fixed.

Occasional Visitor
lbiwest
Posts: 2
Registered: ‎12-14-2011
Message 2 of 3 (388 Views)

Re: Fan Fault Light - Ultrium 232

out of warranty support was needed.

 

for others that need the phone number:

1-800-633-3600  quick code "Ultrium Tape" 

Occasional Advisor
ChrisWhitehead
Posts: 6
Registered: ‎01-23-2012
Message 3 of 3 (362 Views)

Re: Fan Fault Light - Ultrium 232

We can also repair these for customers in the uk.

 

These fans do seem to be a weak point on this drive, but at least they give you an LED to know when all is not well.

 

Best to check that there is nothing blocking the fan first of course but after that i am afraid it has to be repaired.

Chris Whitehead

http://www.tape-drive-repair.com
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