03-17-2010 12:57 AM
whn i do perfstat i see that scopent and scopesrv are running. i get a msg like this
WARNING: scopent is not active (data collector).
WARNING: scopesrv is not active (collector service).
can someone help me on this?
even "agtrep" is not running
03-18-2010 01:21 AM
can you tell me wich version are you using.If you are using below 4.73 ,It is better to upgrade the agent to the latest one.
If the problem still persists,check the scope.status. You may see an error stating that log file(logdev,logproc etc) is correpted.Make sure move all log* files and restart the agent by command ovpacmd -start.
After few days if the scopeux again will go down then you need to edit the parm file in such a way that you should increase the log file size and log file roll back no of days.
10-11-2010 09:44 PM
I was also facing the same issues and could able to solve the issue by replacing two files in the below path.
copy "logtran and logdev" from C:\Program Files\HP OpenView\data\datafiles and replace it.
Donâ t forget to take the backup of the directory before you replace.
Have a very good day ahead.
Dubai Islamic Bank, Dubai, UAE.
10-18-2010 04:05 AM
Ovo agent and data protector both use the libarm32.dll. There is a patch for dataprotector which puts an imcompatible libarm32.dll in c:\windows\system32 for the ovpa agent.
copy the .dll from the lib directory to the bin directory form the ovpa installation and start ovpa.
09-07-2011 03:19 AM
What did you do excactly? From where did you copy those 2 files? where did paste those files to?
Also, the data directory is - C:\Documents and Settings\All Users\Application Data\HP\HP BTO Software\Data. Not this - C:\Program Files\HP OpenView\data.
Please reply to this message.
09-07-2011 10:30 PM
i dont exactly remember the path:
but replace "logtran and logdev" files. Replace in the sense just take back up and delete the files. Before this make you have stopped all the OVPA services along with HPOV Ctrl service too.
And try by replacing the libarm32.dll,
may be that is in C:\Program Files\HP OV\lib - take copy from this folder and copy to
C:\Program Files\HP OV\bin
and start all the stopped services.
10-20-2011 07:59 AM
The path will be dependant on the %ovdatadir% parm. This is usually set by the first version of the agents you installed. I runa script like the following to usually resolve this issue. Problem it wipes all perf data but in these cases it is usually corrupt anyways.
IF EXIST "c:\program files\hp\hp bto software\bin" CD "c:\program files\hp\hp bto software\bin"
IF EXIST "c:\program files\hp\hp bto software\bin\win64" CD "c:\program files\hp\hp bto software\bin\win64"
IF EXIST "C:\Program Files\HP\HP BTO Software\data" CD "C:\Program Files\HP\HP BTO Software\data"
IF EXIST "C:\Documents and Settings\All users\Application Data\HP\HP BTO Software" CD "C:\Documents and Settings\All users\Application Data\HP\HP BTO Software"
DEL "datafiles\log*.*" /q
DEL "datafiles\coda*" /q
DEL "tmp\OpC" /q