ovcm command on OMW9 - ERROR: Unknown Error. (789 Views)
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Frequent Advisor
Fefers
Posts: 62
Registered: ‎09-30-2011
Message 1 of 8 (789 Views)
Accepted Solution

ovcm command on OMW9 - ERROR: Unknown Error.

hey experts, how are you doing?

 

I'm trying to create a certificate file manually on OMW9 to import it on managed node, but there is a issue when it runs.

 

H:\>ovcm -issue -file node.cert -name hostname.domain.com -pass 1 -coreid 68df02d8-cee6-7549-13d7-d5a6ce57d84f
ERROR: Unknown Error.

H:\>

 

This issue has been happened since when the OA was updated from 11.00 to 11.13.

 

any ideas?

 

 

thanks

Advisor
kgopiramesh
Posts: 20
Registered: ‎04-25-2013
Message 2 of 8 (769 Views)

Re: ovcm command on OMW9 - ERROR: Unknown Error.

[ Edited ]

use ovowcsacm command to issue the certificate in HP OMW9

Frequent Advisor
Fefers
Posts: 62
Registered: ‎09-30-2011
Message 3 of 8 (756 Views)

Re: ovcm command on OMW9 - ERROR: Unknown Error.

Hi..

 

It is the same. ovowcsacm command just calls ovcm.

 

H:\>ovowcsacm -issue -file node.cert -name hostname.domain.com -pass 1 -coreid 68df02d8-cee6-7549-13d7-d5a6ce57d84f
ERROR: Unknown Error.
(CSA162) Error: OvOWCSACm cannot call ovcm.

 

Honored Contributor
Ram_21
Posts: 3,671
Registered: ‎04-30-2003
Message 4 of 8 (741 Views)

Re: ovcm command on OMW9 - ERROR: Unknown Error.

Hello

 

What is the ovcm version on the OMW 9.0 server? You can find it using ovcm -version command.

 

Check the the system.txt file to see if there are any errors reported.

 

You may also want to verify that certificate server is indeed running properly on the OMW server. Run the command

ovc -status

You can try restarting the certificate server and see if that helps (this involves restarting OMW services as well and so plan this).

 

If none of these help then you have to trace ovcm process using ovtrcgui tool and see if the trace shows what is going on. If it does not help then you may have to get in touch with HP Support.

Hope this helps.

Regards
Ram

 

Frequent Advisor
Fefers
Posts: 62
Registered: ‎09-30-2011
Message 5 of 8 (718 Views)

Re: ovcm command on OMW9 - ERROR: Unknown Error.

thanks for your reply Ram :)

H:\>ovcm -version
HP Software Certificate Management Server 06.21.002

H:\>ovc
coda OV Performance Core COREXT (5732) Running
opcacta OVO Action Agent AGENT,EA (7956) Running
opcle OVO Logfile Encapsulator AGENT,EA (1680) Running
opcmona OVO Monitor Agent AGENT,EA (6820) Running
opcmsga OVO Message Agent AGENT,EA (6364) Running
opcmsgi OVO Message Interceptor AGENT,EA (4632) Running
opcwbemi OVO WMI Interceptor AGENT,EA (4476) Running
ovbbccb OV Communication Broker CORE (3404) Running
ovcd OV Control CORE (3120) Running
ovconfd OV Config and Deploy COREXT (9192) Running
ovcs OV Certificate Server SERVER (3716) Running
ovtomcatB OV Tomcat(B) Servlet Container WEB,SERVER (1908) Running

NOTE:
Just a note: My environment has 2 OM, and this one is the secondary manager.
This issue has been happened since when the OA was updated from 11.00 to 11.13.

in system.txt file there is nothing based on this issue :(
Honored Contributor
Ram_21
Posts: 3,671
Registered: ‎04-30-2003
Message 6 of 8 (714 Views)

Re: ovcm command on OMW9 - ERROR: Unknown Error.

Hello

 

Not sure what you mean by 'secondary' OM server - so is that the server that is responsible for managing the node to which you are trying to issue the certificate? Have you tried the same command from the primary OM server (or the main OM server that is the responsible management server for this node) and see if it makes a difference?

 

If not then you may have to trace ovcm and ovcs process in the OM server (use ovtrcgui tool in the Support folder) and see if the trace shows anything that could point to the root cause.

 

You may want to work with HP support on this issue if the trace is not helping you find the potential solution.

Hope this helps.

Regards

Ram

Frequent Advisor
Fefers
Posts: 62
Registered: ‎09-30-2011
Message 7 of 8 (710 Views)

Re: ovcm command on OMW9 - ERROR: Unknown Error.

Hello..

it was working fine! I used to create the certificate file for managed node, but this issue has been happened since when the OA was updated from 11.00 to 11.13.

I will try to trace ovcm and ovcs.. and then I will let you know
Frequent Advisor
Fefers
Posts: 62
Registered: ‎09-30-2011
Message 8 of 8 (688 Views)

Re: ovcm command on OMW9 - ERROR: Unknown Error.

Hey guys..

Just to let all know.
I solved this case upgrading HPovSecCS from 06.21.002 to 11.10.035.

Also I installed these patches:
OMW_00176
OMW_00178
OMW_00184
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