Re: opcsvcdisc and ovtomcatB not running (706 Views)
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Frequent Advisor
Surendra Kumar_2
Posts: 50
Registered: ‎01-25-2010
Message 1 of 19 (805 Views)

opcsvcdisc and ovtomcatB not running

Hi All,

 

opcsvcdisc (OMU Service Discovery Server) and ovtomcatB (OV Tomcat(B) Servlet Container) are showing aborted.

 

I tried to start it but failed each time.

 

Anyone plz suggest how to start these two services?

 

regards

S Kumar

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Frequent Advisor
Surendra Kumar_2
Posts: 50
Registered: ‎01-25-2010
Message 2 of 19 (800 Views)

Re: opcsvcdisc and ovtomcatB not running

While starting I am getting below error:-

 

bash-4.0# ./ovc -start ovtomcatB
(ctrl-7) Error in the target component.

 

kindly suggest how to resolve it.

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HP Expert
tobias_m
Posts: 213
Registered: ‎05-06-2010
Message 3 of 19 (784 Views)

Re: opcsvcdisc and ovtomcatB not running

Hello,

 

Is there anything in /var/opt/OV/log/System.txt?

 

What Server Platform and version is this?

 

What is the version of the agent?

 

Best regards,

Tobias

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Trusted Contributor
Aleherma
Posts: 123
Registered: ‎05-18-2012
Message 4 of 19 (779 Views)

Re: opcsvcdisc and ovtomcatB not running

Hello Surendra,

 

As Tobias mentioned,  We will need a little more information to properly troubleshoot this further.

 

Could you please provide more details on the incident?

 

Regards,

 

Alex.

Alex Herrera
OMU support
TSIA Certified Support Professional (Chris Reed)
aleherma@hp.com

HP Software values your feedback regarding your overall Support experience. Contact us at software.satisfaction@hp.com or my manager directly.



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Frequent Advisor
Surendra Kumar_2
Posts: 50
Registered: ‎01-25-2010
Message 5 of 19 (769 Views)

Re: opcsvcdisc and ovtomcatB not running

Hello Tobias/Alex,

 

Thanks for reply.

 

opcsvcdisc and ovtomcatB are still showing aborted. I have checked the System.txt. Putting some of the lines from System.txt below.

 

0: ERR: Mon Apr  1 10:15:02 2013: ovc (29899/1): (ctrl-7) Error in the target component.
0: ERR: Mon Apr  1 10:18:02 2013: ovcd (28564/12): (ctrl-41) Timeout while starting component 'opcsvcdisc'.
0: ERR: Mon Apr  1 10:18:03 2013: ovc (783/1): (ctrl-7) Error in the target component.
0: ERR: Mon Apr  1 10:19:03 2013: ovcd (28564/11): (ctrl-30) Execute timeout for '/opt/OV/nonOV/tomcat/b/bin/ovtomcatbctl -start'.
0: ERR: Mon Apr  1 10:19:03 2013: ovc (1209/1): (ctrl-7) Error in the target component.

 

I have tried all the possible troubleshoot but no benefit. Plz suggest how to make it running.

 

rgds,

Surendra

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Frequent Advisor
Surendra Kumar_2
Posts: 50
Registered: ‎01-25-2010
Message 6 of 19 (768 Views)

Re: opcsvcdisc and ovtomcatB not running

Hello,

 

The version details :-

 

HP Operations Manager 09.00.250

HP-UX  B.11.31 U ia64

 

regards,

Surendra

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HP Expert
tobias_m
Posts: 213
Registered: ‎05-06-2010
Message 7 of 19 (754 Views)

Re: opcsvcdisc and ovtomcatB not running

Hello Surendra,

 

That is a pretty old Operations Manager version. A lot of Service Discovery and Tomcat Issues have been fixed since then.

 

I would recommend to upgrade to HPOM 9.10 (from HPOM 9.0x that doesn't take very long as you don't have to recreate the database). And I also would recommend to install the latest OM 9.10 patches, in particular:

- 9.10.230 Consolidated Server patch PHSS_43123 (patches opcsvcdisc)

- 9.10.230 Accessories patch PHSS_43292 (patches OvTomcat). Note, that this path only puts the component package on the system, you then will need to install the component package manually.

 

Best regards,

Tobias

 

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Trusted Contributor
Aleherma
Posts: 123
Registered: ‎05-18-2012
Message 8 of 19 (748 Views)

Re: opcsvcdisc and ovtomcatB not running

[ Edited ]

Hello Surendra,

 

I agree, that version is pretty old, a lot of fixes were implemented on 9.10. Upgrading to this version is the first thing you should try, As Tobias mentioned, this process is not that complex and you will end up with the latest version.

Alex Herrera
OMU support
TSIA Certified Support Professional (Chris Reed)
aleherma@hp.com

HP Software values your feedback regarding your overall Support experience. Contact us at software.satisfaction@hp.com or my manager directly.



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Frequent Advisor
Surendra Kumar_2
Posts: 50
Registered: ‎01-25-2010
Message 9 of 19 (740 Views)

Re: opcsvcdisc and ovtomcatB not running

Hello Tobias/Alex,

 

Thanks for your suggestion.

 

I will try to upgrade to 9.10. It would be appreciated if you share the link where I can get the required and necessary docs and patches to upgrade OMU to 9.10.

 

Meanwhile, how could these two sevices be enabled before upgrade to newer version of OMU or patches?

 

regards

Surendra

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Honored Contributor
Goran Koruga
Posts: 1,280
Registered: ‎12-05-2002
Message 10 of 19 (738 Views)

Re: opcsvcdisc and ovtomcatB not running

Hello.

 

Try checking if there is anything useful there:

 

/opt/OV/nonOV/tomcat/b/logs

 

What happens if you try to start it manually:

 

/opt/OV/nonOV/tomcat/b/bin/startup.sh

 

Regards,

    Goran

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Frequent Advisor
Surendra Kumar_2
Posts: 50
Registered: ‎01-25-2010
Message 11 of 19 (736 Views)

Re: opcsvcdisc and ovtomcatB not running

Hello Goran,

 

There are two updated files under /opt/OV/nonOV/tomcat/b/logs:

 

bash-4.0# cat localhost.2013-03-29.log
Mar 29, 2013 2:06:31 AM org.apache.catalina.core.ApplicationContext log
INFO: SessionListener: contextDestroyed()
Mar 29, 2013 2:06:31 AM org.apache.catalina.core.ApplicationContext log
INFO: ContextListener: contextDestroyed()

 

bash-4.0# cat catalina.2013-03-29.log
Mar 29, 2013 2:06:27 AM org.apache.coyote.http11.Http11Protocol pause
INFO: Pausing Coyote HTTP/1.1 on http-8081
Mar 29, 2013 2:06:27 AM org.apache.coyote.http11.Http11Protocol pause
INFO: Pausing Coyote HTTP/1.1 on http-3443
Mar 29, 2013 2:06:27 AM org.apache.coyote.http11.Http11Protocol pause
INFO: Pausing Coyote HTTP/1.1 on http-8444
Mar 29, 2013 2:06:28 AM org.apache.catalina.core.StandardService stop
INFO: Stopping service Catalina
Mar 29, 2013 2:06:32 AM org.apache.coyote.http11.Http11Protocol destroy
INFO: Stopping Coyote HTTP/1.1 on http-8081
Mar 29, 2013 2:06:32 AM org.apache.coyote.http11.Http11Protocol destroy
INFO: Stopping Coyote HTTP/1.1 on http-3443
Mar 29, 2013 2:06:32 AM org.apache.coyote.http11.Http11Protocol destroy
INFO: Stopping Coyote HTTP/1.1 on http-8444

 

 

And while running /opt/OV/nonOV/tomcat/b/bin/startup.sh, the output are as follows:-

 

bash-4.0# /opt/OV/nonOV/tomcat/b/bin/startup.sh
Using CATALINA_BASE:   /opt/OV/nonOV/tomcat/b
Using CATALINA_HOME:   /opt/OV/nonOV/tomcat/b
Using CATALINA_TMPDIR: /opt/OV/nonOV/tomcat/b/temp
Using CATALINA_LOGDIR: /var/opt/OV/log/tomcat
Using JRE_HOME:       .

 

 

Still ovtomcatB and opcsvdisc are showing aborted.

 

thanks

Surendra

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Honored Contributor
Goran Koruga
Posts: 1,280
Registered: ‎12-05-2002
Message 12 of 19 (734 Views)

Re: opcsvcdisc and ovtomcatB not running

Hello.

 

'ovcd' won't detect it if you start it outside its control - you'll have to check if tomcat is running manually, i.e. ps, access its home page ...

 

You can likewise try to start opcsvcdisc manually (the same note about ovcd applies to it too of course):

 

/opt/OV/bin/OpC/opcsvcdisc.sh

 

Neither of these two processes is a core (meaning: the whole product is highly affected if such a process is not running) OMU server process, so you can ignore their status if you don't need them.

 

Regards,

    Goran

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Frequent Advisor
Surendra Kumar_2
Posts: 50
Registered: ‎01-25-2010
Message 13 of 19 (732 Views)

Re: opcsvcdisc and ovtomcatB not running

Hello Goran,

 

If I tried to start opcsvdisc manually, it's saying that-

 

opcsvcdisc.sh[9]: /opt/OV/nonOV/jre/b/bin/java:  not found

 

Both of these process are not running while grepping it with ps

 

thanks

Surendra

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Honored Contributor
Goran Koruga
Posts: 1,280
Registered: ‎12-05-2002
Message 14 of 19 (726 Views)

Re: opcsvcdisc and ovtomcatB not running

Hello.

 

That tells you everything you need to know - they both use Java from that dir to run.

 

And since you're using HP-UX:

 

# swlist -l file | grep  /opt/OV/nonOV/jre/b/bin/java
  HPOvAcc.HPOVJREB: /opt/OV/nonOV/jre/b/bin/java

 

You'll have to install this fileset (perhaps check if it's installed but some files may be missing, i.e. swverify).

 

Regards,

    Goran

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Frequent Advisor
Surendra Kumar_2
Posts: 50
Registered: ‎01-25-2010
Message 15 of 19 (724 Views)

Re: opcsvcdisc and ovtomcatB not running

Hello Goran,

 

The fileset HPOvAcc.HPOVJREB is not installed and also non-existence.

 

Could you plz suggest how can I get this fileset and install, if you don't mind?

 

thanks

surendra

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Honored Contributor
Goran Koruga
Posts: 1,280
Registered: ‎12-05-2002
Message 16 of 19 (721 Views)

Re: opcsvcdisc and ovtomcatB not running

Hello.

 

You can find it on installation media, or if you downloaded it, it's part of the download.

 

And if you can't find it, then it would be best to consider upgrading to the 9.10 release as already suggested as that will also install the package.

 

If you have access to OMU patches then you can also grab the latest accessories patch and find the fileset in there.

 

Regards,

    Goran

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Frequent Advisor
Surendra Kumar_2
Posts: 50
Registered: ‎01-25-2010
Message 17 of 19 (718 Views)

Re: opcsvcdisc and ovtomcatB not running

Hello Goran,

 

Unfortunately I don't have support contract to access the patches downloading.

 

Any alternate way to get the patch and the fileset plz !!

 

 

thanks

surendra

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Honored Contributor
Goran Koruga
Posts: 1,280
Registered: ‎12-05-2002
Message 18 of 19 (715 Views)

Re: opcsvcdisc and ovtomcatB not running

Hi.

 

Not that I know - do you no longer have the installation media/files?

 

Regards,

    Goran

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HP Expert
tobias_m
Posts: 213
Registered: ‎05-06-2010
Message 19 of 19 (706 Views)

Re: opcsvcdisc and ovtomcatB not running

Hello Surendra,

 

HPOM 9.10 is a new release, not just a patch. If you have a valid support contract, you should be able to download the HPOM 9.10 release from the My Updates Portal www.hp.com/software/updates which is linked to from the SSO portal www.hp.com/go/hpsoftwaresupport in the Downloads / Software Updates section.


The manuals can be downloaded from Self Solve Manuals:
http://support.openview.hp.com/selfsolve/manuals

 

Specifically, the 9.10 Installation Guide:
http://support.openview.hp.com/selfsolve/document/KM1023354/binary/OMU9.10_HPUX_Installation.pdf

 

Best regards,

Tobias

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