SNMP interceptor message only store in NNMi node (301 Views)
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Frequent Advisor
rrhkrs
Posts: 121
Registered: ‎05-23-2006
Message 1 of 8 (301 Views)
Accepted Solution

SNMP interceptor message only store in NNMi node

Hi,

 

I have config the OMW - NNMi integration using northbound setting.  The OMW can receive NNMi SNMP trap message.

 

But we found all the message only store in NNMi node.  Which can't store in corresponding external node.

 

I have create the external node using IP matching pattern.  <*>.<*>.<*>.<*>

 

But it still doesn't work.

 

The OA agent in NNMi is 11.12 version.  OMW server are 9.0 version.

 

The policy we have setting use $21 for the node name in the rule.

We have check the message.  Find the the varbind $21 which can include in SNMP trap message.  But the policy seem can't place the value in the node name field.

 

Why?

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HP Expert
tobias_m
Posts: 152
Registered: ‎05-06-2010
Message 2 of 8 (266 Views)

Re: SNMP interceptor message only store in NNMi node

Hello,

 

There is a defect in the 11.12 version of the Operations Agent that leads to this issue: QCCR1A165270.

 

That's fixed in the 11.13 agent patch.

 

Best regards,

Tobias

 

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Frequent Advisor
rrhkrs
Posts: 121
Registered: ‎05-23-2006
Message 3 of 8 (256 Views)

Re: SNMP interceptor message only store in NNMi node

Log HP support call get hotfix

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Valued Contributor
hp4u
Posts: 498
Registered: ‎09-16-2010
Message 4 of 8 (229 Views)

Re: SNMP interceptor message only store in NNMi node

Hi,

Any idea if we faced the same issues on 

 

C:\Users\inydkt>ovc -version
HP Software Control 11.11.025

 

Please suggest.

Regards,
hp4u
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Valued Contributor
hp4u
Posts: 498
Registered: ‎09-16-2010
Message 5 of 8 (228 Views)

Re: SNMP interceptor message only store in NNMi node

Also,

 

C:\Users\inydkt>ovdeploy -inv
NAME DESCRIPTION VERSION TYPE OSTYPE

HPOvAgtLc HP Operations agent L10N Package 11.11.025 pkg Windows

HPOvBbc HP Software HTTP Communication 11.12.009 pkg Windows

HPOvConf HP Software Configuration 11.11.025 pkg Windows

HPOvCtrl HP Software Process Control 11.12.009 pkg Windows

HPOvDepl HP Software Deployment 11.12.009 pkg Windows

HPOvEaAgt HP Software E/A Agent 11.12.009 pkg Windows

HPOvPacc HP Software Performance Access 11.11.025 pkg Windows

HPOvPerfAgt HP Software Performance Agent 11.12.009 pkg Windows

HPOvPerfMI HP Software Measurement Interface 11.12.009 pkg Windows

HPOvPerlA HP Software Perl 05.08.096 pkg Windows

HPOvSecCC HP Software Certificate Management 11.12.009 pkg Windows

Client
HPOvSecCo HP Software Security Core 11.12.009 pkg Windows

HPOvXpl HP Software Cross Platform Component 11.12.010 pkg Windows

Operations-agent HP Operations agent Product 11.12.009 bdl Windows

Regards,
hp4u
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HP Expert
tobias_m
Posts: 152
Registered: ‎05-06-2010
Message 6 of 8 (204 Views)

Re: SNMP interceptor message only store in NNMi node

Hello,

 

The issue is only present in Operations Agent 11.12. OA 11.11 and earlier versions do not have that problem.

 

Your ovdeploy -inv shows that you have OA 11.12.

 

OA 11.12 (and 11.13) are agent patches that are installed on top of the base version.

That means that not all packages and files are replaced (patches are selectively replacing parts).

And that's why some components and files still show 11.11 while others show 11.12.

 

Therefore you need to be careful using "ovc -version", as that only shows the version of the ovc binary.

The best way to determine agent version is using "ovdeploy -inv" like you did.

 

Best regards,

Tobias

 

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Frequent Advisor
rrhkrs
Posts: 121
Registered: ‎05-23-2006
Message 7 of 8 (172 Views)

Re: SNMP interceptor message only store in NNMi node

After change eaagt name space parameter "SNMP_SESSION_MODE" to NETSNMP. The message can store in the correct node.
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Regular Advisor
ANGIL
Posts: 197
Registered: ‎10-04-2007
Message 8 of 8 (112 Views)

Re: SNMP interceptor message only store in NNMi node

We just upgraded to 11.11 and pached to 11.13 on our NNMi server and had the same issue.  The solution above fixed the issue.  Thanks so much.

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