Re: OA ISSPI 11.13 Installation problem (437 Views)
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Honored Contributor
Pat Campbell
Posts: 735
Registered: ‎08-01-2001
Message 1 of 10 (555 Views)

OA ISSPI 11.13 Installation problem

I have been unable to install the ISSPI 11.13 on OMU 9.11.040, HPUX 11.31. Using the ISSPI only media, immediately after "oainstall.sh -i -m" there is an error:

 

Can't locate XML/LibXML/SAX.pm in @INC....

 

I am unable to locate the Perl module SAX.pm anywhere on my system or in the install media.  Any ideas?

 

 

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HP Expert
KBerger
Posts: 170
Registered: ‎04-13-2010
Message 2 of 10 (549 Views)

Re: OA ISSPI 11.13 Installation problem

I had a similar problem once and it ended up being something with a missing libgcc.  I am not sure how I tracked it down but if you upload the logs I might be able to recall.

 

See if this is similar to what you are seeing.

 

http://support.openview.hp.com/selfsolve/document/LID/QCCR1A154883

 

Keith

HP Support

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Honored Contributor
Pat Campbell
Posts: 735
Registered: ‎08-01-2001
Message 3 of 10 (490 Views)

Re: OA ISSPI 11.13 Installation problem

Thanks Keith. That link shows a similar error, so I forwarded it to HP Support for the open case; maybe it will help the engineer.

The log doesn't show anything useful, it shows stuff being copied to the HPOM server with the last entry "Copying infraspi bundle to HPOM server is successful"
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HP Expert
KBerger
Posts: 170
Registered: ‎04-13-2010
Message 4 of 10 (482 Views)

Re: OA ISSPI 11.13 Installation problem

Would it be possible to share the support case ID with me?

 

Keith

HP Support

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Honored Contributor
Pat Campbell
Posts: 735
Registered: ‎08-01-2001
Message 5 of 10 (478 Views)

Re: OA ISSPI 11.13 Installation problem

Case 4646602249

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HP Expert
KBerger
Posts: 170
Registered: ‎04-13-2010
Message 6 of 10 (469 Views)

Re: OA ISSPI 11.13 Installation problem

Pat,

 

I looked at that case .  I think the link to your perl is causing the issue.  The perl that ships under /opt/OV/nonOV/perl  has this underneath

 

 

/opt/OV/nonOV/perl/a/perlxml/lib/site_perl/5.8.8/XML

 

does the one in /opt/TWWfsw/bin/perl  have it?

 

Keith

 

HP Support

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Honored Contributor
Pat Campbell
Posts: 735
Registered: ‎08-01-2001
Message 7 of 10 (466 Views)

Re: OA ISSPI 11.13 Installation problem

Keith,

 

Thank you for looking at this.

 

Yes, the /opt/TWWfsw has an XML directory, which has SAX.pm.  But it is not in the path that the install is expecting  "XML/LibXML/SAX.pm"

 

[s009-oraprod01:root]# find /opt/TWWfsw -name SAX.pm
/opt/TWWfsw/perl588p/lib/5.8.8/XML/SAX.pm

 

...but the /opt/OV/nonOV/perl does not have the expected path either

 

[s009-oraprod01:root]# find /opt/OV/nonOV/perl -name XML
/opt/OV/nonOV/perl/a/lib/site_perl/5.8.8/IA64.ARCHREV_0-thread-multi/auto/XML
/opt/OV/nonOV/perl/a/lib/site_perl/5.8.8/IA64.ARCHREV_0-thread-multi/XML
/opt/OV/nonOV/perl/a/lib/site_perl/5.8.8/XML

 

...and nowhere does it have SAX.pm or LibXML

 

[s009-oraprod01:root]# ll /opt/OV/nonOV/perl/a/lib/site_perl/5.8.8/XML
total 240
dr-xr-xr-x   4 bin        bin             96 Nov 26  2012 Parser
-r--r--r--   1 27111      users        27108 Nov 26  2012 Parser.pm
drwxr-xr-x   2 27111      users           96 Oct  2  2012 Simple
-rw-r--r--   1 27111      users        89510 Oct  2  2012 Simple.pm

 

 

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HP Expert
KBerger
Posts: 170
Registered: ‎04-13-2010
Message 8 of 10 (447 Views)

Re: OA ISSPI 11.13 Installation problem

Pat,

 

Let me try and install it on one of my HP-UX servers and see what happens.

 

Keith

HP Support

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Honored Contributor
Pat Campbell
Posts: 735
Registered: ‎08-01-2001
Message 9 of 10 (443 Views)

Re: OA ISSPI 11.13 Installation problem

Thanks Keith.  And while you are looking, can you see if you have the path ../XML/LibXML/SAX.pm in your perl directories?  Maybe my perl install is bad.

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HP Expert
KBerger
Posts: 170
Registered: ‎04-13-2010
Message 10 of 10 (437 Views)

Re: OA ISSPI 11.13 Installation problem

I do not have the SAX.pm but mine installs fine on HP-UX using the perl 5.8.8. This perl does not have XML in it so perhaps it just skips over some stuff.    I used the full OA 11.13 media so perhaps you can try that.

 

Keith

HP Support

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