Re: HPOV-STO error in eventlog (1329 Views)
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Frequent Advisor
Adam.Haysley
Posts: 88
Registered: ‎08-30-2006
Message 1 of 18 (1,643 Views)

HPOV-STO error in eventlog

What does this error really mean? How do I fix it?

Source: HPOV-STO
Category: None
Type: Error
Event ID: 1024
Description: (MDLAPI24) Node platform matching failed.; origHR=c1ff0018; wbemHR=8004101d; finalHR=80041001

Thanks in advance.

Adam
Honored Contributor
Ram_21
Posts: 3,671
Registered: ‎04-30-2003
Message 2 of 18 (1,604 Views)

Re: HPOV-STO error in eventlog

Hello

Are you seeing this error for node with OM 8.60.501 agent or previous version?

Regards
Ram
Honored Contributor
Ram_21
Posts: 3,671
Registered: ‎04-30-2003
Message 3 of 18 (1,604 Views)

Re: HPOV-STO error in eventlog

Hello

Also what operation on the OMW server triggers this error?

Regards
Ram
Frequent Advisor
Adam.Haysley
Posts: 88
Registered: ‎08-30-2006
Message 4 of 18 (1,604 Views)

Re: HPOV-STO error in eventlog

i have a mix of agent versions. 8.6 -> 8.6.501

i have no idea what is causing this. that is why i posted.

this is just showing up on my mgmt server in the event log. no idea what or where it is coming from.
Honored Contributor
Ram_21
Posts: 3,671
Registered: ‎04-30-2003
Message 5 of 18 (1,604 Views)

Re: HPOV-STO error in eventlog

Hello

How frequently do you see the error? I wonder if it is coming from the nightly agent-server synchronization (which means you will see the error once a day around 3:00 AM)

What is the OMW server patch level?
Regards
Ram
Frequent Advisor
Adam.Haysley
Posts: 88
Registered: ‎08-30-2006
Message 6 of 18 (1,604 Views)

Re: HPOV-STO error in eventlog

patch 90.

This happens thoughout the day. No set interval.

Last 2 times were
10:47 and 11:02 but has not occurred since 11:02.

Honored Contributor
Ram_21
Posts: 3,671
Registered: ‎04-30-2003
Message 7 of 18 (1,604 Views)

Re: HPOV-STO error in eventlog

Hello

Setup tracing for OvStoreProv and see if it shows you anything useful.

If you do have HP Support contract then get in touch with them for this issue.

Hope this helps.
Regards
Ram
Occasional Visitor
Yauheni Blahanravau
Posts: 2
Registered: ‎04-01-2011
Message 8 of 18 (1,604 Views)

Re: HPOV-STO error in eventlog

Hi Adam,
Have you succeeded in solving of this problem?

Kind regards,
Evzen
Frequent Advisor
Adam.Haysley
Posts: 88
Registered: ‎08-30-2006
Message 9 of 18 (1,604 Views)

Re: HPOV-STO error in eventlog

No luck. I am disappointed with HP Support once again.
Respected Contributor
Barry O Flanagan
Posts: 271
Registered: ‎03-14-2001
Message 10 of 18 (1,603 Views)

Re: HPOV-STO error in eventlog

Same situation as you Adam - been having those errors for quite some time on multiple management servers. Recent upgrades to the latest Windows agent on the management server have not solved it. Nor has the latest management server patches - though we've yet to try OMW_000117 that was released this week. Interested. My theory on it was there was a managed node on the server where OMW couldn't determine the OS type, or at least it didn't match any OS type definition that it had. This used to happen for us with W2k8 R2 nodes for example, but I thought that the latest patches had introduced that OS type to the mgmt server.

Valued Contributor
llamaman
Posts: 39
Registered: ‎04-10-2011
Message 11 of 18 (1,592 Views)

Re: HPOV-STO error in eventlog

Could be this microsoft issue

 

http://support.microsoft.com/kb/889405

Valued Contributor
Brandy Reid
Posts: 189
Registered: ‎05-23-2005
Message 12 of 18 (1,467 Views)

Re: HPOV-STO error in eventlog

Hi Adam,

 

We are seeing this error message also.  Were you able to find anything out from HP?

 

Thanks,

Brandy

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Valued Contributor
Brandy Reid
Posts: 189
Registered: ‎05-23-2005
Message 13 of 18 (1,457 Views)

Re: HPOV-STO error in eventlog

I've opened a case with HP - HP Software Case ID 4638533400

 

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Advisor
Larry Stockton
Posts: 16
Registered: ‎01-28-2008
Message 14 of 18 (1,332 Views)

Re: HPOV-STO error in eventlog

Has anyone successfully resolved this with HP?  We had it for quite some time, we refreshed several servers and it went away. I assumed it was a node messed up in the database and that the node was removed. Now the error is back and I am not over joyed to go back to HP support to resolve. If they create an error in their system shouldn't they have documentation to what it relates to and some proper steps to resolve.

 

Do not mean to rant but have spent 3 months trying to resolve previously with no luck.

Valued Contributor
Brandy Reid
Posts: 189
Registered: ‎05-23-2005
Message 15 of 18 (1,329 Views)

Re: HPOV-STO error in eventlog

I opened a case with HP but the error went away so I didn't pursue the case...

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Valued Contributor
pafreire
Posts: 140
Registered: ‎01-10-2011
Message 16 of 18 (922 Views)

Re: HPOV-STO error in eventlog

Hello,

 

Anyone know how to solve this issue?

 

I received this same error message in Windows Event Log recently in OMW 9 (OMW_00150).

 

 

Regards,

 

Paulo

“The greatest challenge to any thinker is stating the problem in a way that will allow a solution.”
Bertrand Russell
Occasional Advisor
Jansor89
Posts: 12
Registered: ‎01-30-2013
Message 17 of 18 (716 Views)

Re: HPOV-STO error in eventlog

Have anyone found a solution for this issue? We are experiencing the same now. We get the error several times a day.

Advisor
wlinn
Posts: 15
Registered: ‎08-25-2011
Message 18 of 18 (357 Views)

Re: HPOV-STO error in eventlog

There are several possibilities, the most evident being that you have a mis-match of agent platforms to the nodes you are trying to manage.  Check to make sure that your agents are all up to the right version.

The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.