Re: HP OMW installation failed with error on win2k8 (426 Views)
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Super Advisor
HanumantMadane
Posts: 323
Registered: ‎09-20-2011
Message 1 of 7 (458 Views)

HP OMW installation failed with error on win2k8

Hi All,

 

we are getting error on while installing OMW 9.0 on win2k8 server.

 

any guess what could be the issue.

 

Error " security configuration App has stopped working"

 

any clue to resolution will be helpful.

 

attaching screenshot of error.

 

Thanks in advance!

 

Regards,

Hanumant

Honored Contributor
sekar sundaram
Posts: 615
Registered: ‎11-14-2008
Message 2 of 7 (441 Views)

Re: HP OMW installation failed with error on win2k8

Hi Hanumant, 

I am not sure of this one.. but one suggestion.. 

Did you check software requirements? Windows 2008 R2 (64-bit), right

HP Expert
Carlos_Pinto
Posts: 281
Registered: ‎06-01-2012
Message 3 of 7 (426 Views)

Re: HP OMW installation failed with error on win2k8

Hello,

 

Can you please make sure that you are using the latest installation patch for OMW which is:

 

installation patch   Open this result in new window 

OMW_00151

[KM00397950 OMW_00151 Installation Patch ... General Release ... operations manager for windows 9.00 ... windows: 2008-x64 Windows 9.00 , Should I download? Download Link DOWNLOAD PATCH Product(s) HP Operations Manager for Windows 9.00 Hardware

 

And it's available for download at:

 

 

http://support.openview.hp.com/selfsolve/document/KM00397950

 

 

Please also consult the support documents:

 

http://support.openview.hp.com/selfsolve/document/KM863624

http://support.openview.hp.com/selfsolve/document/KM864757

 

This is for OMW 8.X but it should be respected also for OMW 9.0 

 

Hope this helps.

 

Thanks and Regards,

Carlos Pinto

 

HP Support

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Super Advisor
HanumantMadane
Posts: 323
Registered: ‎09-20-2011
Message 4 of 7 (410 Views)

Re: HP OMW installation failed with error on win2k8

Thanks Carlos!

Hope this links will help!

Hanumant
HP Expert
Carlos_Pinto
Posts: 281
Registered: ‎06-01-2012
Message 5 of 7 (407 Views)

Re: HP OMW installation failed with error on win2k8

Hello,

 

Hope this information helps and good luck :)

 

Thanks and Regards,

Carlos Pinto

 

HP Support

 

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Super Advisor
HanumantMadane
Posts: 323
Registered: ‎09-20-2011
Message 6 of 7 (395 Views)

Re: HP OMW installation failed with error on win2k8

Hi,

okay I am still stuck with the same error, now I have few more things to explain.

We have one OMW already installed in XYZ domain where these users (HP-OVE-Deleg-User and HP-OVE-User) are already created in AD. now we are planning for secondary OMW installation in same domain, and we are facing "user creation failed error". I tried below things already,

1)uncheck delegation user check box

also we have our SQL database on different server, and hence we cannot use local admin user to install OMW(as it is mentioned in one KM doc that, if user is already created in AD then one can run installation with local admin privileges) but in our case this cannot be done due to constraint of remote database.

please help to resolve this case.

Thanks for the help so far.

regards,
Hanumant
HP Expert
Carlos_Pinto
Posts: 281
Registered: ‎06-01-2012
Message 7 of 7 (388 Views)

Re: HP OMW installation failed with error on win2k8

Hello,

 

Added to what is mentioned :

 

" We have one OMW already installed in XYZ domain where these users (HP-OVE-Deleg-User and HP-OVE-User) are already created in AD. now we are planning for secondary OMW installation in same domain, and we are facing "user creation failed error". I tried below things already,"

 

- Have you tried to  use the existing users in the new installation for the secondary installation (You need to provide the correct credentials and install OMW as Domain Admin) ?

 

As you have seen for further help on this there is documented on the following link

 

http://support.openview.hp.com/selfsolve/document/KM863624

 

Added to this information please consult the following related information:

 

http://support.openview.hp.com/selfsolve/document/KM864757

http://support.openview.hp.com/selfsolve/document/KM822530

 

As you know OMW 9 you have the following installation patch that should be used:

 

installation patch  

OMW_00151

[KM00397950 OMW_00151 Installation Patch ... General Release ... operations manager for windows 9.00 ... windows: 2008-x64 Windows 9.00 , Should I download? Download Link DOWNLOAD PATCH Product(s) HP Operations Manager for Windows 9.00 Hardware

 

http://support.openview.hp.com/selfsolve/document/KM00397950

 

Please make sure you use this patch.

 

Hope this information helps.

 

Thanks and Regards,

Carlos Pinto

 

HP Support

If you find that this or any post resolves your issue, please be sure to mark it as an accepted solution.

If you liked it I would appreciate KUDOs

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