09-05-2007 01:58 PM
Does anyone have experience of a system halt 7
alert level 12 = software failure
We are operating on a HP3000 - N class and have been experiencing machine shutdown with the following error altert, I am having trouble finding anything in the manuals
09-05-2007 10:07 PM
There should be some system abort number (ex: SA1457 from subsystem 107) prior to the system halt 7 message at the master console. If you have these errors messages, please provide; that would be crucial to find out the root cause of the system halt.
It is strongly recommended to take a memory dump for most if not all system hangs unless there is evidence of hardware failure. Then log a software support call to the HP Response Center to have the dump to be analyzed.
09-06-2007 04:53 AM
As Emile indicated, there should be a flashing message on the console indicating the complete halt message with system and subsystem info. HP and the response center REALLY do need that info. In my experience, best to put that into the memory dump file.
09-06-2007 05:41 PM
If it is system failure $7d2, that would
indicate a disk error during a
Was a dump taken (either manually or
automatically)? A dump would help
pinpoint the problem.