WebesNotification is not send after each event (814 Views)
Reply
Occasional Advisor
Witas
Posts: 8
Registered: ‎01-16-2012
Message 1 of 7 (814 Views)

WebesNotification is not send after each event

Hi All,

 

Once we did not receive any SNMP trap from OpenVMS when power supply failed on MSA1000 and now performing the tests (power off/on one of power supplies). We can see event in errlog.sys:

Event:       153
Description: VMS Device Error Event at Tue 25 Oct 2011 16:58:12 GMT+02:00 from XXXX31 . . . TLV_DSR_String HP rx2660 (1.59GHz/12.0MB) TLV_DDR_String HP MSA VOLUME . . . Display_Message_41 409 STORAGE BOX POWER SUPPLY FAILED

As result of successful test we receive the trap which contains details similar to Problem Report:

Generic: 6; Specific: 164002; Enterprise: .1.3.6.1.4.1.232.164;
Variables:
[2] .1.3.6.1.4.1.232.164.2.2.0 (Integer): 4
[3] .1.3.6.1.4.1.232.164.2.3.0 (OctetString): https://XXXX31.domain.com:7906/webesNotification?id=XXXX31.domain.com@1377777777723
[4] .1.3.6.1.4.1.232.164.2.4.0 (OctetString): MSA1500 or MSA1000 : Device Port/Target/LUN 0/0/0 : LCD message= 409:   Active-Active Firmware
[6] .1.3.6.1.4.1.232.164.2.6.0 (OctetString): 01/12/12 14:20:33 +01
[7] .1.3.6.1.4.1.232.164.2.7.0 (OctetString): XXXX31.domain.com
[8] .1.3.6.1.4.1.232.164.2.8.0 (IpAddress): xxxx31
...
[12] .1.3.6.1.4.1.232.164.2.14.0 (OctetString): Modular Smart Array Controller DISK ENCLOSURE POWER SUPPLY fault. 
  DISK ENCLOSURE POWER SUPPLY FAILED
  One if the power supplies has had a major error,
  or there was a input power failure.

  The repair action is as follows:
  - Ensure there was...
[13] .1.3.6.1.4.1.232.164.2.15.0 (OctetString): Probability:                 High
  Description:                 Input Power Failure
  Description:                 Power/Cooling Assembly
  Spare FRU Part Number:    MSA1000 & MSA500 212398-001

After each test we have event in errlog.sys but not always we receive this trap. We need trap after each event, I am not sure if it is configurable behavior.

Versions:    WEBES V5.1; OpenVMS V8.3-1H1

 

Please help, thank you in advance,

Vitalis.

Honored Contributor
Hoff
Posts: 4,958
Registered: ‎01-29-2006
Message 2 of 7 (800 Views)

Re: WebesNotification is not send after each event

If you have followed the WEBES documentation for establishing SNMP notifications and if you have the current WEBES software and patch level installed and if it's failed, then call HP Support.

Occasional Advisor
Witas
Posts: 8
Registered: ‎01-16-2012
Message 3 of 7 (796 Views)

Re: WebesNotification is not send after each event

HP says : "WEBES V5.1 on Open VMS is no longer supported".

 

In WEBES documentation I can see commands to enable/disable SNMP notifications, but cannot find anything about configurable behavior, about "customer's notification preferences" (to send notification immidiately or once per some defined period, etc )

 

"...the analysis engine collects the error data and creates a problem
report containing a description of the problem and any corrective actions
required. Once the problem report is created, it is distributed in
accordance with the customer's notification preferences."

 

BR, Vitalis.

Occasional Advisor
Witas
Posts: 8
Registered: ‎01-16-2012
Message 4 of 7 (793 Views)

Re: WebesNotification is not send after each event

.. or maybe that I put question wrong way, maybe I need to know when, under which circumstances  Problem Report is being generated

Honored Contributor
Hoff
Posts: 4,958
Registered: ‎01-29-2006
Message 5 of 7 (782 Views)

Re: WebesNotification is not send after each event

:If you have followed the WEBES documentation for establishing SNMP notifications...

:

:****and if you have the current WEBES software and patch level installed*****

:

:...and if it's failed, then call HP Support.

 

If it's not supported, then ask what's current; what HP recommends for addressing this. 

 

Ask HP what they want you to run for this requirement, in other words. 

 

Most of the SNMP stuff resided in the System Management Homepage (SMH) stuff, and most of the WEBES stuff (on OpenVMS) moved into a client probe that was then connected into some Windows-based server running WEBES software.   The replacement product (probe) might well be the Event Log Monitor Collector (ELMC) stuff, based on the last time I went digging here.

 

Another option is implementing something like Nagios and NRPE, and manage this stuff yourself.

Honored Contributor
labadie_1
Posts: 1,221
Registered: ‎08-07-2003
Message 6 of 7 (758 Views)

Re: WebesNotification is not send after each event

Or Zabbix, as there is an OpenVMS agent

 

http://www.openvms.org/stories.php?story=09/09/07/7523546

 

 

Occasional Advisor
Witas
Posts: 8
Registered: ‎01-16-2012
Message 7 of 7 (754 Views)

Re: WebesNotification is not send after each event

Thank you for answers!

We have also DCL script which is checking errlog.sys periodically and sends traps. But our script does not provide so nice formatted info as webes notification and we are using "request /to=oper1" command to send a trap, not snmp_trapsnd directly, that's why cannot be free in choosing OID for trap to make it Critical on OpenView.

 

Thank you.

The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.