Re: Server reboot or shutdown (741 Views)
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Advisor
Spyros_
Posts: 18
Registered: ‎09-21-2012
Message 1 of 12 (883 Views)

Server reboot or shutdown

Hi all,

 

I am using HP workstation B2600 as a server and i have some serious problems.

My server sometimes reboot by itself or other times shutdown and i have to manually reboot him.

 

I checked the following log files:

/etc/shutdownlog

/var/adm/OLDsyslog

/var/adm/syslog/syslog.log

/var.adm.crash

/var/tombstones

 

but i can't find any errors, or system restart.

 

Please if anyone can provide me a answer about the issue.

 

Thanks in advance

Spyros

Honored Contributor
Patrick Wallek
Posts: 13,772
Registered: ‎06-21-2000
Message 2 of 12 (875 Views)

Re: Server reboot or shutdown

If there are no entries in /etc/shutdownlog that correspond to the times that the server has shutdown/rebooted then you may have power problems of some sort.

 

If the system simply loses power somehow then there is no time to shutdown the OS and write entries to shutdownlog.

 

Is the system attached to a UPS?  If so, check the UPS logs and see if there are any power outages.  If it is not attached to a UPS I would do that first and see if that helps.

Advisor
Spyros_
Posts: 18
Registered: ‎09-21-2012
Message 3 of 12 (856 Views)

Re: Server reboot or shutdown

Hi Patrick,

 

All the servers that we have are on UPS and we did not have any power outages in the last 3 weeks.

 

In /etc/shutdownlog the only entries are the following:

 

10:26 Tue Dec 04, 2012. Reboot: (by hpsce3!root)
08:28 Thu Dec 06, 2012. Reboot: (by hpsce3!root)

 

I had restarted the server, because i had some changes in netconf file.

 

Best regards,

Spyros

Advisor
Spyros_
Posts: 18
Registered: ‎09-21-2012
Message 4 of 12 (849 Views)

Re: Server reboot or shutdown

I attached the /var/tombstones/ts99 file

 

I don't know if this file help...

 

Best regards,

Spyros

Acclaimed Contributor
Torsten.
Posts: 23,268
Registered: ‎10-02-2001
Message 5 of 12 (847 Views)

Re: Server reboot or shutdown

According to the timestamp it is not relevant

Timestamp =

Thu Feb 17 06:49:24 GMT 2011


Did you see messages in the front panel when it was off, e.g. fan failure (hard to see, because the panel may be very dark)?

Hope this helps!
Regards
Torsten.

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Advisor
Spyros_
Posts: 18
Registered: ‎09-21-2012
Message 6 of 12 (845 Views)

Re: Server reboot or shutdown

Thanks for your quick reply.

 

The last 3 times that the system reboot i saw the following once each time:

1. INI 8860 : SYS BD

     rope 0 init 0 init

2. TST 30BC : SYS BD

     test sys clocks

3. TST 3000 : SYS BD

     ROM checksum tst

 

Thanks in advance

Spyros

Acclaimed Contributor
Torsten.
Posts: 23,268
Registered: ‎10-02-2001
Message 7 of 12 (838 Views)

Re: Server reboot or shutdown

[ Edited ]

While booting up you see the various selftests in the front panel. As long as you don't see FLT all is good.
But if the system goes down unexpectely, e.g. because of a failed fan, the message may help.


I repeat the example of a failed fan, because this could be a likely reason. Let's say a fan is going to fail, some rounds per minute less and it is considered to be   failed, some rpm more and it is ok for the system.

Since fans are not redundant, system will go down.


Hope this helps!
Regards
Torsten.

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Advisor
Spyros_
Posts: 18
Registered: ‎09-21-2012
Message 8 of 12 (832 Views)

Re: Server reboot or shutdown

Hi Torsten,

 

The messages, that i wrote in my last mail, are messages that i saw while the server tried to boot up and the selftests stopped at that messages. Then i had to reboot it by myself. 

 

That is the first situation. The second is that the server boots up correctly  after an unexpectely reboot.

 

How can i check if a fan is going to fail or maybe a ram??

Advisor
Spyros_
Posts: 18
Registered: ‎09-21-2012
Message 9 of 12 (776 Views)

Re: Server reboot or shutdown

Hi all,

 

Can anyone help about that issue???

 

There are any offline diagnostics tools to check the status of my server??

 

Please help

 

Best regards,

Spyros

Acclaimed Contributor
Torsten.
Posts: 23,268
Registered: ‎10-02-2001
Message 10 of 12 (771 Views)

Re: Server reboot or shutdown

The messages you saw may point to the system board directly or a slot. First try to re-seat the I/O cards in their slots. If the server goes down or hang again, note down the messages in the front panel.

Hope this helps!
Regards
Torsten.

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those who understand binary, and those who don't.

__________________________________________________

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Advisor
Spyros_
Posts: 18
Registered: ‎09-21-2012
Message 11 of 12 (767 Views)

Re: Server reboot or shutdown

Thanks for your reply Torsten. I will re-seat the I/O cards in their slots and if the issue occurs again i will reply.

Advisor
Spyros_
Posts: 18
Registered: ‎09-21-2012
Message 12 of 12 (741 Views)

Re: Server reboot or shutdown

Hi Torsten,

 

Unfortunately the server was down again today. 

 

The server was started to boot but stopped when :

INI 8080 : SYS BD

R2PCI init done

 

That was the message that was appeared in the front panel.

 

Any ideas??

 

Best regards

Spyros

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