Disk at hardware path 0/4/0/0/4/1.1.0 : Software configuration error (793 Views)
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Occasional Visitor
Jacqui Shuttleworth
Posts: 1
Registered: ‎09-29-2006
Message 1 of 7 (793 Views)

Disk at hardware path 0/4/0/0/4/1.1.0 : Software configuration error

The following Event Monitor Notification has been appearing in my daily log, what does it mean? is it serious?

Message 3/5 root@calmes1 Sep 27, 2006 11:11:22 pm +0100

Date: Wed, 27 Sep 2006 23:11:22 +0100 (BST)
To: root@calmes1
Subject: calmes1: Event Monitor Notification

>------------ Event Monitoring Service Event Notification ------------<

Notification Time: Wed Sep 27 23:10:07 2006

calmes1 sent Event Monitor notification information:

/storage/events/disks/default/0_4_0_0_4_1.1.0
is >= 3.
Its current value is MAJORWARNING(3).



Event data from monitor:

Event Time..........: Wed Sep 27 23:10:07 2006
Severity............: MAJORWARNING
Monitor.............: disk_em
Event #.............: 100091
System..............: calmes1

Summary:
Disk at hardware path 0/4/0/0/4/1.1.0 : Software configuration error


Please see attached full output
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Honored Contributor
IT_2007
Posts: 1,069
Registered: ‎07-27-2006
Message 2 of 7 (793 Views)

Re: Disk at hardware path 0/4/0/0/4/1.1.0 : Software configuration error

Physical Device Path...: 0/4/0/0/4/1.1.0
Device Class...........: Disk
Inquiry Vendor ID......: SEAGATE
Inquiry Product ID.....: ST318451LC
Firmware Version.......: HP01
Serial Number..........: 3CC0ARGD00007127KTGF
========================

Check the above path in ioscan -fnCdisk command and see if it is still claimed or not. It may be going bad pretty soon. Check which volume group is using it. you can check it from "strings /etc/lvmtab" command.

run following command and see if you get any errors.
dd if=/dev/dsk/CXXtYYdZZ of=/dev/null bs=1024k

also you can check it from cstm command.
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Valued Contributor
Nobody's Hero
Posts: 1,372
Registered: ‎12-08-1999
Message 3 of 7 (793 Views)

Re: Disk at hardware path 0/4/0/0/4/1.1.0 : Software configuration error

run cstm


sel dev 'device number'
info
il


see if you have a huge amount of read or write errors.

For me, software config error is usually a problem with the lvmtab or you might have stale inodes if mirrored.

run
lvscan /dev/vgxx/lvolx | grep -i stale

on that physical volume to see if anything is stale.
UNIX IS GOOD
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Valued Contributor
Nobody's Hero
Posts: 1,372
Registered: ‎12-08-1999
Message 4 of 7 (793 Views)

Re: Disk at hardware path 0/4/0/0/4/1.1.0 : Software configuration error

after entering 'cstm'

type 'map'
UNIX IS GOOD
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Honored Contributor
Sandman!
Posts: 2,220
Registered: ‎01-13-2005
Message 5 of 7 (793 Views)

Re: Disk at hardware path 0/4/0/0/4/1.1.0 : Software configuration error

Post the output of the following:

# lssf /dev/dsk/c6t1d0
# ioscan -funCdisk -H0/4/0/0/4/1.1.0

thanks!
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Honored Contributor
Andrew Merritt_2
Posts: 1,023
Registered: ‎04-02-2002
Message 6 of 7 (793 Views)

Re: Disk at hardware path 0/4/0/0/4/1.1.0 : Software configuration error

Hi Jacqui,
The event is nothing to worry about, in general, and it should be possible to stop it happening.

Can you post the full event details? There are a number of possible causes, and the solution would depend on disk type, FW level and OnlineDiags version, all of which are included in the full event details.

Andrew
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Honored Contributor
Andrew Merritt_2
Posts: 1,023
Registered: ‎04-02-2002
Message 7 of 7 (793 Views)

Re: Disk at hardware path 0/4/0/0/4/1.1.0 : Software configuration error

Just when I finally managed to post, I notice you have already given the details.

You have the A.29.00 version of the OnlineDiags, which is a very old version (Dec 2001). First thing to do is update to a current version, which may well fix the problem.

http://h20293.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=B6191AAE
is the place to get the latest version, which is A.44.00 for 11.00. You should then also apply PHSS_34834.

The FW is HP01, so should be a supported disk.

Andrew

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