HP P2000 G3 Dual controller iscsi Firmware update issue.

by HP Pro on ‎02-07-2012 10:09 AM

Symptoms

HP P2000 G3 dual iSCSI controller -  trouble trying to update the controllers firmware.

The logs for my flash attempt yielded this "Controller version Mismatch!! Flash Status is 7".

Diagnosis

cp016475.e​xe TS230P008 is the file used.
 
12:48:24.122   CPLD Code Version : 13

12:48:24.122   

 ==========================================

 
12:48:24.122  checking flashed device

12:48:24.122  Controller A Bundle version: TS220R004 - IP Address: 10.1.10.136
12:48:24.122  
 Controller version Mismatch!! Flash Status is 7
12:48:24.122   

 ==========================================

 
12:48:24.122  CONTROLLER A  VERSION DETAIL  

12:48:24.122   

 ==========================================
12:48:24.122  CONTROLLER A  VERSION DETAIL  

12:48:24.122   

 ==========================================

 
12:48:24.122   Bundle Version : TS220R004

12:48:24.122   Storage Controller Code Version : T220R04

12:48:24.122   Memory Controller FPGA Code Version : F400R02

12:48:24.122   Management Controller Code Version : L210R021

12:48:24.122   Management Controller Loader Code Version : not set

12:48:24.122   Expander Controller Code Version : 1056

12:48:24.122   CPLD Code Version : 13

12:48:24.122   

 ==========================================

 
12:48:24.122  Device flash unsuccessful! - P2000 G3 1Gb iSCSI : Controller B

12:48:24.122  Device flash unsuccessful! - P2000 G3 1Gb iSCSI : Controller A

12:48:24.122  FileName : MSA2000_10_1_10_137.log 


Solution

console FTP transfer of the latest firmware for my P2000 worked fine. It was installed  on both controllers live while the system was up. 

 

Steps to do the update firmware via FTP is available in HP Guided Troubleshooting at http://www.hp.com/support/hpgt

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