Re: Storage Essentials 9.5 on Linux (1183 Views)
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Occasional Advisor
ykzj
Posts: 7
Registered: ‎02-18-2008
Message 1 of 5 (1,219 Views)
Accepted Solution

Storage Essentials 9.5 on Linux

Hi All,

 

Try to install SE 9.5 on Linux (RedHat 6.0, X86_64),get such errors:

 

[root@se-cms-lin ManagerCDLinux]# ./setup.bin
Preparing to install...
Extracting the JRE from the installer archive...
Unpacking the JRE...
Extracting the installation resources from the installer archive...
Configuring the installer for this system's environment...

Launching installer...


Graphical installers are not supported by the VM. The console mode will be used instead...


=======================================================

Installer User Interface Mode Not Supported

The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The valid UI modes identifiers are GUI, Console, and Silent.

=======================================================

 

 

 

and less InstallWizard.err output:

 

 

__________________________________________________________________________

InstallAnywhere 2010
Version: 11.5
__________________________________________________________________________

Mon Jul 23 15:24:28 CST 2012

Free Memory: 14769 kB
Total Memory: 15744 kB

No Arguments

java.class.path:
/tmp/install.dir.2557/InstallerData
/tmp/install.dir.2557/InstallerData/installer.zip

ZGUtil.CLASS_PATH:
/tmp/install.dir.2557/InstallerData
/tmp/install.dir.2557/InstallerData/installer.zip

sun.boot.class.path:
/tmp/install.dir.2557/Linux/resource/jre/lib/resources.jar

/tmp/install.dir.2557/Linux/resource/jre/lib/rt.jar
/tmp/install.dir.2557/Linux/resource/jre/lib/sunrsasign.jar
/tmp/install.dir.2557/Linux/resource/jre/lib/jsse.jar
/tmp/install.dir.2557/Linux/resource/jre/lib/jce.jar
/tmp/install.dir.2557/Linux/resource/jre/lib/charsets.jar
/tmp/install.dir.2557/Linux/resource/jre/classes

java.ext.dirs:
/tmp/install.dir.2557/Linux/resource/jre/lib/ext
/usr/java/packages/lib/ext

java.version == 1.6.0_20 (Java 1)
java.vm.name == Java HotSpot(TM) Server VM
java.vm.vendor == Sun Microsystems Inc.
java.vm.version == 16.3-b01
java.vm.specification.name == Java Virtual Machine Specification
java.vm.specification.vendor == Sun Microsystems Inc.
java.vm.specification.version == 1.0
java.specification.name == Java Platform API Specification
java.specification.vendor == Sun Microsystems Inc.
java.specification.version == 1.6
java.vendor == Sun Microsystems Inc.
java.vendor.url == http://java.sun.com/

java.class.version == 50.0
java.compiler == null
java.home == /tmp/install.dir.2557/Linux/resource/jre
java.io.tmpdir == /tmp
os.name == Linux
os.arch == i386
os.version == 2.6.32-71.el6.x86_64
path.separator == :
file.separator == /
file.encoding == UTF-8
user.name == root
user.home == /root
user.dir == /tmp/install.dir.2557
user.language == en
user.region == null
__________________________________________________________________________

 

 

 

 

ChooseBundledVMs: Unable to locate the VMPack Directory
SHUTDOWN REQUESTED
System's temporary directory = /tmp
Exiting with exit code: 2006
cleanUp()
calling cleanUpUNIX()

 

 

 and

 

[root@se-cms-lin InstallSRMTemp]# cat InstallWizard.out
(X) commiting registry
(X) shutting down service manager
(X) cleaning up temporary directories

 

 

Any idears?

 

Frequent Advisor
WileyThrasher
Posts: 57
Registered: ‎11-17-2010
Message 2 of 5 (1,214 Views)

Re: Storage Essentials 9.5 on Linux

A quick check of the support matrix on SPOCK shows no support for the CMS on RHEL 6.

 

Supported Operating Systems:
Linux RHEL5 Update 5, 6 (64-bit)
SLES 10 SP2 (64-bit)

 

 

http://h20272.www2.hp.com/Pages/spock2Html.aspx?htmlFile=sw_storage_essentials.html

 

 

Also note that many issues with installation are due to incomplete media - as the electronic downloads (ISOs) are delivered in multiple ~1GB "parts" which need to be verified, re-assembled, and re-verified prior to mounting locally on the server. The SE Installation Guide Appendix A details all the steps to prepare the ISO images. Also, be sure to be referencing the latest web release of the guides, as the versions sent on the media kit are obsolete.

 

http://support.openview.hp.com/selfsolve/manuals

 

Search for "storage essentials srm" version 9.5.1

 

Wiley Thrasher
Storage Management Expert
HP Storage TCE and Quality Tiger Team
WW L3 Pre-sales Support
Hewlett-Packard Company
Occasional Advisor
ykzj
Posts: 7
Registered: ‎02-18-2008
Message 3 of 5 (1,191 Views)

Re: Storage Essentials 9.5 on Linux

Hi Wiley,

 

Thanks for your reply. The md5sum for all files are correct. This time I changed OS to redhat 5.3, the same result.

 

[root@se-cms-linux ManagerCDLinux]# ./setup.bin
Preparing to install...
Extracting the JRE from the installer archive...
Unpacking the JRE...
Extracting the installation resources from the installer archive...
Configuring the installer for this system's environment...

Launching installer...


Graphical installers are not supported by the VM. The console mode will be used instead...


=======================================================

Installer User Interface Mode Not Supported

The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The valid UI modes identifiers are GUI, Console, and Silent.

=======================================================


[root@se-cms-linux ManagerCDLinux]#
[root@se-cms-linux ManagerCDLinux]# uname -a
Linux se-cms-linux 2.6.18-128.el5 #1 SMP Wed Dec 17 11:41:38 EST 2008 x86_64 x86_64 x86_64 GNU/Linux
[root@se-cms-linux ManagerCDLinux]# cat /etc/redhat-release
Red Hat Enterprise Linux Server release 5.3 (Tikanga)

Frequent Advisor
WileyThrasher
Posts: 57
Registered: ‎11-17-2010
Message 4 of 5 (1,183 Views)

Re: Storage Essentials 9.5 on Linux

Quick check on Google would imply this is a fairly generic error from InstallAnywhere, in checking internal archives I don't see any mention of this for SE in the past, so I think your best approach is to open a support case.

 

I do notice that your server name is "se-cms-linux"...as stated in the SE Installation Guide:

 

Do not install the product on a host containing a hyphen in its name.

 

Also, I assume you have reviewed the latest web release of the installation guide (SE 9.5.1) from SSO to verify package dependencies, RPMs,  and specifics required if you are running the installer from a mounted ISO image (which has been concatenated from the multiple download parts and then verified) - for example:

 

Install from ISO Copied to Local Server:

i. Create a directory on which the drive will be mounted:

# mkdir /InstallProduct

 

ii. Loop mount the HP_StorageEssentials_9.5.0.105.iso to the /mnt/installer directory.

# mount -o loop,ro /InstallProduct/HP_StorageEssentials_ 9.5.0.105.iso /mnt/installer

2. Set the display for X Windows by entering the following at the command prompt.

 

Note : You must run the setup.bin script, which uses X Windows.

# /usr/X11R6/bin/xhost +

 

3. Set the display to your client. Refer to the documentation for your shell for more information.

4. Access the Linux host from a remote Windows client.

 

Before running X Windows from a client system, make sure that X server is running on the server that you plan to install the software. Start up a local X server, and connect through xterm to the remote system. The xterm session automatically sets the DISPLAY variable to “localhost:displaynumber:screennumber”. Change the display variable to point to the IP address of the client from which installer is launched with the correct display number and screen number by entering the following command:

# DISPLAY=<ip-address>:displaynumber.screennumber

In this instance, <ip-address> is the address of the client from which the Installer script is launched.

If you do not modify the value of the DISPLAY variable, the installer will launch with the default display setting, and the Oracle installation will stop prematurely with a timeout error.

The following is an example of the display command:

# DISPLAY=172.168.10.15:0.0

5. Export the display by entering the following command:

# export DISPLAY

6. Enter the following at the command prompt.

# /mnt/installer/ManagerCDLinux/setup.bin

In this instance, you mounted the DVD to the /mnt/installer location.

7. When you see the introduction screen, read through the information. You should already have read the release notes and verified that you meet the requirements stated in the support matrix. Click Next.

8. The installation scans the system to ensure that it meets the requirements. When the scan is complete, click Next to proceed with the installation.

9. Select the product for which you have a license:

Refer to the online help in the wizard for more information about each product.

10. Click Next.

11. In the Install Option window, provide the Installation Location for the product. The default installation location is the following: /opt/HP.

 

You can browse to a location by clicking the Browse button or you can provide the default location by clicking the Restore Default Folder button.

 

The installation directory must not contain spaces or special characters, such as the dollar sign ($).

 

12. Select the options for installation:

(HP Storage Essentials Installations Only) Select management server if you want to install only the management server. If you want to install the management server and Reporter on the same server, select both options:

 

Management Server. The management server is installed when this option is selected. If you selected HP Data Protector Reporter, this option is automatically selected.

 

Reporter. Reporter is installed when this option is selected. If you selected HP Data Protector Reporter, this option is automatically selected.

 

13. Under the Oracle section, provide the location where you want to install Oracle. The default location is

/opt/oracle

 

14. (Optional) Provide the path to the Oracle installation in the Installation Media box. You will be asked for it during the installation.

 

15. Click Next.

16. Check the pre-installation summary. You are shown the following:

Product Name

Selected Components and the Installation Folder

Disk Space Information

Memory Requirements

Operating System

Port Availability

Refer to the support matrix for your edition for information about supported hardware.

17. Select one of the following:

 

Install: if you agree with the pre-installation summary.

Or

Previous: to modify your selections.

18. You are shown a listing of the components that are to be installed. You are shown a status of

the installation of each component.

19. Copy the Unique Client ID number displayed on the Finish tab.

20. You are asked to select one of the following options on the Finish page:

 

Start HP Storage Essentials When "Finish" is Clicked. This option starts the

AppStorManager service after you click the Finish button so you can access the

management server. It might take a few minutes for AppStorManager to finish starting.

 

Start HP Storage Essentials later. This option requires you to start the AppStorManager

service at a later time, either manually or by rebooting the server. Users will not be able to

access the management server unless the AppStorManager service is running.

21. Set the new Oracle database to ARCHIVE MODE to enable automatic RMAN backups. See

the User Guide in the Documentation Center (Help > Documentation Center) for steps.

 

 

 

l

The management server installation on Linux requires a non-loopback IP address to start the

Management Server (appstormanager service). Linux requires the Fully Qualified Domain Name

and the IP address on separate lines on /etc/hosts for the management server to start. This is

the operating system default.)

l

In this release, no RPM entry is created for management server on Linux.

l

When you install the management server on computer, you must install the software using a

POSIX (Portable Operating System Interface) shell, such as sh. C Shell is not supported.

l

You must install the management server on a server with a static IP address.

l

Do not mount the DVD to any system-level directory, such as /home, /tmp, /root, or /var. If

you mount the DVD to any of the system-level directories, the installation will not run. You can,

however, create a directory below

/home, such as /home/Oracle_bits and mount

/home/Oracle_bits

is a valid mount point. You must be careful about the permission

inherited from the parent directory. Some permissions might be restricted, such as executable

permission in setting up in a user profile. Make sure the directory you are mounting the DVD has

executable permissions. Verify that the disk device where DVD is mounted has executable

permissions.

 

 

 

 

 

Wiley Thrasher
Storage Management Expert
HP Storage TCE and Quality Tiger Team
WW L3 Pre-sales Support
Hewlett-Packard Company
Occasional Advisor
ykzj
Posts: 7
Registered: ‎02-18-2008
Message 5 of 5 (1,172 Views)

Re: Storage Essentials 9.5 on Linux

HI Wiley,

 

Thanks for your reply. After change hostname (remove hyphen),  I managed to install SE on my CMS. 

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