07-07-2012 03:10 AM - last edited on 07-09-2012 10:19 PM by VidyaVI
We have Eva Storage
HP EVA 6000 - A 2C4D array
Showing a Failed Error on:
Cache Battery Modules : Operational State: Failed and Charger State: Failed.
Model Number: HSV200
Software Version: CR0EB0xc3p-6100
I attached screen shot also. Please give any perfect solution.
Thanks & Regards
07-07-2012 05:26 AM
considering that the "Operational State" is "Good" - and I presume you can still access the LUNs - it's a fairly safe bet that your batteries haven't actually failed.
There are many improvements in the XCS code that relates to the batteries.
07-09-2012 09:37 PM
Thanks for reply so what is need do next its for required change bettery if yes then how to change this bettery
and if you have any other solution for this error please tell me .
Thanks & Regards
07-09-2012 09:43 PM
Hi, if your batteries were all broken your servers would not be able to access the LUNs.
You can find videos how to replace batteries on HP's Service Media Library, here: http://h20464.www2.hp.com/index.html
07-10-2012 02:05 AM
You can check for solution and battery replacement steps on the HP Guided Troubleshooting Tree under EVA6000 option. Below is the link and navigation details for the same:
Navigation steps for troubleshooting: click on EVA 6000/EVA 6000-A >> Next >> Troubleshooting >> HSV Controller related issues >> Cache battery related issue
Navigation steps for battery replacement: click on EVA 6000/EVA 6000-A >> Next >> Procedure >> Part replcement instructions >> Controller enclosure part replacement >> Battery replacement
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