Re: Reset P2000 G3 password (1521 Views)
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Advisor
sfora
Posts: 21
Registered: ‎07-10-2013
Message 1 of 6 (1,562 Views)
Accepted Solution

Reset P2000 G3 password

I'm trying to reset a P2000 G3 controller to factory defaults. I don't know the login/pass.

 

I connected the mini-usb cli cable but the cli does not accept the default passwords.

admin/!admin

manage/!manage

 

Is there another way to reset this controller?

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Frequent Advisor
Mike Texter
Posts: 61
Registered: ‎02-22-2011
Message 2 of 6 (1,551 Views)

Re: Reset P2000 G3 password

I've had an issue with this in the past, someone set the default admin password to something else, and promplty forgot it.  What we actually did was put the "forgotten" controllers in another P2000G3 with default settings still intact, and once the controllers become paired you can set/reset the credentials that way.  Obviously this method won't work for everyone though, not everyone has an extra P2000G3 lying around.

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Advisor
sfora
Posts: 21
Registered: ‎07-10-2013
Message 3 of 6 (1,532 Views)

Re: Reset P2000 G3 password

This worked.

 

I took one controller out of a working P2000, put the concerned controller in the free spot.

Partner firmware update automatically starts. After resynch the passwords are reset.

 

Thank you very much !

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Acclaimed Contributor
Torsten.
Posts: 23,133
Registered: ‎10-02-2001
Message 4 of 6 (1,528 Views)

Re: Reset P2000 G3 password

There is still another way to reset the password, ask HP support for help and they can tell you.

Hope this helps!
Regards
Torsten.

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Frequent Advisor
Mike Texter
Posts: 61
Registered: ‎02-22-2011
Message 5 of 6 (1,523 Views)

Re: Reset P2000 G3 password

Glad to be of help! I'm curious what the HP alternate method consists of, whether you need an active support contract in order for HP to tell you the method, etc.  Next time I have an issue maybe I'll call them up and try my luck :)

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Acclaimed Contributor
Torsten.
Posts: 23,133
Registered: ‎10-02-2001
Message 6 of 6 (1,521 Views)

Re: Reset P2000 G3 password

Let's say it is based on creating special password for a special account based on specific hardware information (not the admin account ;-) )

Hope this helps!
Regards
Torsten.

__________________________________________________

There are only 10 types of people in the world -
those who understand binary, and those who don't.

__________________________________________________

No support by private messages. Please ask the forum!

If you feel this was helpful please click the KUDOS! star in the left column!   
Please use plain text.
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