01-17-2014 11:49 AM
Hi Everyone, i'm encountering a slew of weirdness from our EVA4400, 2x HSV300 with 2 M6412 disk shelves. It's running 09534000, which i realize is out of date, and also why we're trying to update it. The trouble is, when i go to update it via Command View, (i've tried both 9.3 and 10.3 versions, with the same result largely) some weird things happen.
From the storage system home page in CV EVA, i click 'system options', then 'code load system', then 'code load storage system'. When i press 'select', a dialogue box pops up that says, "If you continue, you will upgrade the firmware on all eligible disk drives in your system. This process may take a significant amount of time, depending on the number of drives. are you sure you wish to continue?"
Now that's strange, i go to upgrade controller firmware and it think's im about to update disk firmware? So i figure why don't i try the other option from the 'code load system' menu "code load disk drives online". I click this and press select, Now it says "If you continue you will upgrade your storage system's controllers and other components. Both controllers will also restart. Are you sure you wish to continue?"
Seems fine so far, right? (besides being in the wrong menu) so i click through this and continue as if everything's normal (remember i've done this same procedure in both 9.3 and 10.3) It asks me if i can verify that my storage system is in good health and blah blah blah, i click through that and it runs the automated storage system verification, which fails because i have 2 inactive host ports, big deal. I click 'next step', and go to choose a file to upload. I then get the following error from the 9.3 attempt of this procedure: "Operation Failed: Failed to get storage cell". Doing the above again in 10.3 i get a different error at the same step that says my P6000 command view is running on port 2374 and that i need to connect to that to proceed. I'm already on 2374 in 10.3, so that makes no sense whatsoever.
if anyone has the slightest idea what's going on, or has another method of upgrading controller firmware, i'd really appreciate any insight. Feel free to look at the attached set of reports.
01-19-2014 01:19 AM
first of all you need to upgrade to version XCS10001000 and then to the latest version
that is XCS11200000 check SPOCK site for upgrade paths
also you can try doing the upgrade from the network connection on the controller
but you need to first upgrade the managment module to latest version.
01-19-2014 11:21 PM
You maybe have a problem with your browser?
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01-22-2014 11:11 AM
01-31-2014 06:34 AM - edited 01-31-2014 06:37 AM
As giladzzz sayed:
You have to Upgrade to 10001000 first.
It is not Supportet to got direct to 11200000.
Look in: HP P6000 Enterprise Virtual Array Compatibility Reference Edition 41
If You are not sure what you do please read:
HP Enterprise Virtual Array Updating ProductSoftware Guide (XCS 111200000)
You have to Update the WOCP first (for example, also in Steps)
01-31-2014 06:44 AM
Yes indeed. I have done so, but just realized i forgot to report back. We're at 1120000 now, and basically my long-term fix has been to just do disk firmware updates via the onboard management rather than going through the management station. No problems with that method so far :)