02-28-2007 01:45 AM
I recently downloaded and installed the HP Easy Printer Care software. This appears to be a neat utility but I cannot get to the internet to retrieve updates.
I am behind a corporate firewall and from what I can tell there are no places in the software to set proxy settings. I've gone up to Help and "Check for Updates" and it looks like it tries to do something and then says no updates available... I guess it's possible there aren't any updates, but I never get prompted for my proxy login information.
There is also an option for HP Proactive Support and doing a check to see if any printers need updates. It tries to go look for updates and it says "HP Proactive Support has encountered an internal error and can not perform the requested activity."
Is there a place to manually configure proxy settings?
03-06-2007 02:24 AM
03-06-2007 02:27 AM