HP PhotoSmart Essential 3.5 - Windows 7 (702 Views)
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Occasional Visitor
Ruthie Starkey
Posts: 1
Registered: ‎05-08-2010
Message 1 of 3 (702 Views)

HP PhotoSmart Essential 3.5 - Windows 7

Has HP addressed the problem, known since at least Sept. 2009, that HP Photosmart Essential 3.5 does NOT work on Windows 7? Does anyone have a contact number for HP problems that has a REAL technical support staff that answers? Any help to actually get HP to address this known problem would be greatly appreciated!
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Occasional Visitor
John Pouw-Bray
Posts: 1
Registered: ‎11-02-2010
Message 2 of 3 (702 Views)

Re: HP PhotoSmart Essential 3.5 - Windows 7

Ruthie,

I cannot even install Smart Essentials 3.5 on my PC with windows 7. I get a message saying that Window 7 is not supported! It supposedly only supports up to Vista.

Sorry I can't help with a solution. I hope this gets resolved soon.

John
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rowan12
Posts: 1
Registered: ‎08-19-2013
Message 3 of 3 (641 Views)

Re: HP PhotoSmart Essential 3.5 - Windows 7

I am unable to scan slides on my Scanjet G4050 because it tells me that hp photo zone is

not compatible with my op system win 7  64

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