Software Education: Maximizing Software ROI Blog
In the Software Education blog, you’ll get updates and insights into it training strategies for software professionals.

Teacher says: five ways to build and maintain the skills of your users

Lydia Casillas, VP, HP Software Solutions at SkyIT Group is an HP Partner. Over the last 20 years she’s run hundreds of training sessions ­– publicly, privately and virtually ­– helping thousands of people do more with their HP Software. In this blog Lydia calls on her experience to give five pointers to getting the most from your training budget and enabling your people to use HP Software...

Customer Success Corner...How EVRY enabled 10,000 people on HP ITSM

I know that hearing from our fellow customers that you’re not alone with the challenges you face, and gaining advice on how to resolve them, is the most helpful insight I can give you. So I’m excited today to talk about the education needs of EVRY – Norway’s largest IT company – and to share a case study about how it’s cutting the cost of its enablement program while helping its people do more...

 

A new year…a new perspective in software education

I can’t believe it has been this long since my last post…time is flying by since ringing in the 2014.  But one thing is clear to me based on chats with customers at HP Discover in December; I said in my last blog that we may see IT budgets rising in 2014...

Live from HP Discover – my three highlights so far

With HP Discover, Barcelona, in full swing until close of play today I wanted to let you know about three great things that I’ve learned so far and also explain why 2014 looks like being all about value...

The ART of enablement

HP Software Education helps your people to configure, run, maintain, and use our software. One of our solutions, HP ART, has received a lot of interest in the last year or so. A new version, 5.1, is just out and some high profile customers such as EVRY will speak at HP Discover, Barcelona, about how they use HP ART to easily create bespoke training content. So it feels like a good time to chat about what’s new in HP ART 5.1, and how it can help you embrace the new style of IT...

5 things for a smooth upgrade of your HP Software

Customers often ask: ‘How do we hit the ground running when we go live on an upgrade or new product’. I’ve asked Irene Kohlman one of our Software Education Portfolio Managers to take a look at this one for you. Irene’s thoughts are timely because we’ve just launched HP Asset Manager 9.4; Irene’s five-steps to a smooth upgrade will help you get the most from the latest version of this product (or other software apps).   

Five steps towards your education business case

Investing in software education was once a ‘no brainer’. However, the days of ‘scrutiny-free’ investments are long gone; every line item now needs a business case. With IDC suggesting that the training industry could do more to show how investments can be evaluated, calling out the topic of the training industry and approaches to justify investments, I ask: How can you build the argument to secure training budget to prepare your people to get the most from software? ... 

Spend time to save time and innovate

In our last conversation, Patrick Eitenbichler explained why IT finds itself in a situation where, typically, 70 percent or more of time is spent on operations and 30 percent or less on innovation. From his discussions with customers Patrick sees a groundswell move to change this equation in favor of innovation. Here he shows how it can be done.

 

The two most important things you can do to make time for innovation are...

One size does not fit all – how to create your bespoke training program (Part 2 of 2)

n my previous blog Carl Stephenson and I discussed when customers like you might consider creating bespoke software training for your people. However, many customers can be concerned that bespoke training is an expensive option. In this post I asked Carl to explain why this is not necessarily the case and to discuss a few tricks of the trade to create training programs that will really engage your users. 

 

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  • This account is for guest bloggers. The blog post will identify the blogger.
  • Areas of expertise include project/portfolio management, software education and application lifecycle management
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