root disk faulty

by Community Manager on ‎12-21-2011 06:19 AM

Question

My rx8620 server had in its "mail log" that the root disk has failed though there is no amber light on any of the 2 disks in the derver.

 

The message is shown below:

 

">------------ Event Monitoring Service Event Notification ------------<

 

Notification Time: Fri Dec 16 15:32:20 2011

 

GHACCUET24OP01 sent Event Monitor notification information:

 

/storage/events/disks/default/3_0_0_2_0.6.0 is >= 3.

Its current value is CRITICAL(5).

 

 

 

Event data from monitor:

 

Event Time..........: Fri Dec 16 15:32:20 2011

Severity............: CRITICAL

Monitor.............: disk_em

Event #.............: 100237              

System..............: GHACCUET24OP01.bog.gov.gh

 

Summary:

     Disk at hardware path 3/0/0/2/0.6.0 : Media failure

 

 

Description of Error:

 

     The device was unsuccessful in reading or writing data for the current I/O

     request due to an error on the medium. The data could not be recovered.

 

Probable Cause / Recommended Action:

 

     Reformatting the medium may fix the problem.

 

     Alternatively, the medium in the device is flawed. If the medium is

     removable, replace the medium with a fresh one.

 

     Alternatively, if the medium is not removable, the device has experienced

     a hardware failure. Contact your HP support representative to have the

     device checked."

 

As i am speaking, physically the 2 disk are functioning perfectly with the green lights on both blinking.

 

So i want to know whether the disk is really bad.

Answer

Follow this guide:

When_Good_Disks_Go_Bad_WP
http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01911837/c01911837.pdf

Test the disk and replace.

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