Windows Server 2012 Software Registration Fails (1184 Views)
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JYi
Visitor
Posts: 2
Registered: ‎02-17-2011
Message 1 of 8 (1,184 Views)

Windows Server 2012 Software Registration Fails

I get the following stack trace when i attempt a software registration via bs_software.bat on Windows Server 2012:

 

Traceback (most recent call last):
File ".\bs_software.py", line 534, in blockingmainThread
File ".\bs_software.py", line 512, in blockingmain
File ".\bs_software.py", line 482, in do_software
File ".\bs_software.py", line 126, in detect_packages
File ".\pkgs_handler.py", line 90, in installedHash
File ".\nt\nt_pkgs_handler_wrap.py", line 88, in installedList
File ".\nt\nt_hotfix_handler.py", line 540, in installedList
File ".\nt\nt_hotfix_handler.py", line 512, in filterMbsa20ResultByInstalledOrRecommended
TypeError: unpack non-sequence

--------------------------

 

Currently I'm running HPSA 9.14 the agent version is: 45.0.31322.0

 

Has anyone else encountered issues with this? Thanks.

Occasional Visitor
Posts: 2
Registered: ‎03-08-2010
Message 2 of 8 (1,091 Views)

Re: Windows Server 2012 Software Registration Fails

Is Windows 2012 officially supported on 9.14?

HP Expert
Posts: 508
Registered: ‎05-09-2007
Message 3 of 8 (1,086 Views)

Re: Windows Server 2012 Software Registration Fails

Yes we support Windows 2012 with SA 9.14



Ed Molina
HP Cloud Solution Support Engineer

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MPK
Visitor
Posts: 1
Registered: ‎06-19-2013
Message 4 of 8 (1,053 Views)

Re: Windows Server 2012 Software Registration Fails

We are getting the same issue on Windows 2003 as well. What could be the reason?

We are 9.14.

 

Thanks

Valued Contributor
Posts: 29
Registered: ‎03-23-2010
Message 5 of 8 (1,012 Views)

Re: Windows Server 2012 Software Registration Fails

[ Edited ]

We are seeing the same thing in HPSA v9.14 on a single Windows 2003 32bit Terminal Server. 

 

It occurs doing Software remediation.    The error happens when running 'bs_software.bat'.

 

 Edit:   There are a few related errors found in C:\WINDOWS\WindowsUpdate.log,   I'm looking into these now.  It appears to Microsoft caughing up errors while running WUA.

 

WARNING: Failed to add file to the FileLocationList with 0x80240013

WARNING: WU client failed Searching for update with error 0xc8000402

FATAL: Unable to perform synchronous search (hr=C8000402) 

 

-- Lars
Valued Contributor
Posts: 29
Registered: ‎03-23-2010
Message 6 of 8 (960 Views)

Re: Windows Server 2012 Software Registration Fails

Fixed by Resetting Windows Update on the server 

-- Lars
Occasional Visitor
Posts: 2
Registered: ‎02-22-2014
Message 7 of 8 (816 Views)

Re: Windows Server 2012 Software Registration Fails

[ Edited ]

i am too facing this issue,resetting windows update is must or only updating the Windows Update Agent to the latest version will help...
thanks in advance.........

Occasional Visitor
Posts: 1
Registered: ‎03-12-2015
Message 8 of 8 (275 Views)

Re: Windows Server 2012 Software Registration Fails

Hello,

 

Am also facing the same issue and updated windows update agent to 7.6.7600, then restarted opsware agent but software registation showing same un-pack non sequence exception. Tried to install and uninstall packge same unpack non sequence issue

 

Thanks In advance

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