Re: Don't have username/password for ISEE on EVA3000 (537 Views)
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Esteemed Contributor
Victor Semaska_3
Posts: 345
Registered: ‎09-09-2004
Message 1 of 7 (537 Views)
Accepted Solution

Don't have username/password for ISEE on EVA3000

Greetings,

We have ISEE installed on an EVA3000. Problem is nobody remembers the username/password. I tried the default username/password but it didn't work.

What do I have to do to be able to change username/password. I couldn't find any doc. about it.

Thanks,
Vic
There are 10 kinds of people, one that understands binary and one that doesn't.
Please use plain text.
Regular Advisor
Carlos Roberto Schimidt
Posts: 112
Registered: ‎03-25-2003
Message 2 of 7 (537 Views)

Re: Don't have username/password for ISEE on EVA3000

In HP-UX I have at directory /opt/hpservices/etc these files:

-r-------- 1 root bin 634 Feb 1 17:00 privkey.bin
-r-------- 1 root bin 162 Feb 1 17:00 pubkey.bin

I dont have sure, but I think is possible password built in these files.

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Esteemed Contributor
Victor Semaska_3
Posts: 345
Registered: ‎09-09-2004
Message 3 of 7 (537 Views)

Re: Don't have username/password for ISEE on EVA3000

Carlos,

The SAN Appliance for the EVA3000 is a Windows 2000 system. I was able to find those files in c:\Program Files\Hewlett-Packard\ISEE\MotiveChorus\etc but they're in binary.

Would I have to uninstall and reinstall ISEE in order to change the username/password?

Vic
There are 10 kinds of people, one that understands binary and one that doesn't.
Please use plain text.
Regular Advisor
Carlos Roberto Schimidt
Posts: 112
Registered: ‎03-25-2003
Message 4 of 7 (537 Views)

Re: Don't have username/password for ISEE on EVA3000

I believe if you uninstall and reinstall ISEE, password is be default.

But, be sure wich directory tree clean these files after uninstall.
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Honored Contributor
Liem Nguyen
Posts: 306
Registered: ‎02-11-2003
Message 5 of 7 (537 Views)

Re: Don't have username/password for ISEE on EVA3000

Hi,

Locate the file named motprefs and you will find AGENT_ID (this is the username) and AGENT_PWD (this is the password). Then you can blank out the AGENT_PWD, login with NO password.

If you want to change to a new password, it's under Configuration options, then Communications.

Regards,
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Trusted Contributor
Frank Alden Smith
Posts: 82
Registered: ‎08-01-2001
Message 6 of 7 (537 Views)

Re: Don't have username/password for ISEE on EVA3000

Victor,

To reset the login credentials perform the following steps. The location of files will vary based upon the platform.

1. Stop the ISEE service/daemon.
2. Open motprefs file and clear the value for the key AGENT_AUTHSTR (it should look like AGENT_AUTHSTR= ).
3. If the login name was changed, then change the value for the key AGENT_USER to admin.
4. If the login password was changed, then change the value for the key AGENT_PASSWORD from xxxxxxxxxx to isee. It will appear as plain text; however, once you save the file and restart the service, you will see xxxxxxxx.
5. Save the changes to motprefs and restart the service/daemon.

Take care,
frank
All knowing is doing.
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Esteemed Contributor
Victor Semaska_3
Posts: 345
Registered: ‎09-09-2004
Message 7 of 7 (537 Views)

Re: Don't have username/password for ISEE on EVA3000

Thanks Frank, your procedure worked.

Vic
There are 10 kinds of people, one that understands binary and one that doesn't.
Please use plain text.
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