08-26-2010 04:09 AM
Have a n6350 which fails to scan over network, USB works just fine.
when i start the scanning process i finds the scanner OK without problems, as i press Preview or Scan, it just says Scanning... on the scanner, and the application just says Waiting for scanner page from scanner.
after some time the application says busy
The scan failed because of a scanner hardware error. Feeder may be jammed. please correct the error and try again.
The Scanner Tools Utility says the scanner is busy, so does the scanner's admin. web page.
The scanner "head" itself never seems to move.
I've turned off the firewall (OS is Vista SP2), but to no avail.
any ideas ?
08-30-2010 01:56 AM - edited 08-30-2010 01:58 AM
If you are having problem related to the network connectivity, then you can check out this guided troubleshooting link,
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