01-13-2011 06:12 AM
On WinXp sp3, while scanning document to PDF format, got the error
.Tried the suggested solution of
, no work.
Used hp scan diagnostic utility, test was fine for **PDF** of document, but error occured when scanning the actual document to **PDF** format.
Tried reinstall and cleanup many times, no work.
Tried the patch of COL10862.exe, it helped to release the error, but did not fix it.
I found there are many reports on it, but still no fix.
Has anyone found a solution?