Scanjet 3300C problems with Windows XP (63 Views)
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CA1012152
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Registered: ‎08-24-2003
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Scanjet 3300C problems with Windows XP

Just a note to those who have struggled like me trying to get the Scanjet 3300c software to work with Windows XP. Here is what you need to do to get it to work:

1. Go to Services under Administrative Tools in Control Panel and disable WIA (Windows Image Acquisition)
2. Go to System in Control Panel and remove the driver for the scanner, then go to Add New Hardware wizard and let XP redetect.
3. Download and install sj650en.exe from ftp://ftp.hp.com/pub/scanners/software/sj650en.exe
4. Reboot computer when asked after installation complete.

I had to burn the CD using a DSL line since the download is 54MB but it is a lot easier than trying to patch the Win98 software.

Hope this helps.
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