Scanjet 2400 & OS X Mavericks (2096 Views)
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Occasional Visitor
Aurich02
Posts: 1
Registered: ‎10-29-2013
Message 1 of 11 (2,096 Views)

Scanjet 2400 & OS X Mavericks

Hello.

 

I've used the weekend to install OS X Mavericks.
Only there is however a problem with the software for the HP ScanJet 2400. It runs, it also scans, but when I save an image now several grey vertical stripes appear in the saved image.
I'm trying to save the same image in another format such as TIFF or PNG then only the error message comes"
An error occurred when saving the file, because the write operation was not possible. Check the properties of the file, and make sure that it is not read-only."

 

I use the last current software in for OS X as it is offered here as well. Including the ScanJet software patch

 

Is a driver for the Mavericks for the ScanJet 2400 soon give it?

 

In addition I want to mention that I did update by Mavericks, but a complete clean install, just in case that this is possibly relevant to a problem-solving.
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Occasional Collector
bejraedt
Posts: 2
Registered: ‎10-29-2013
Message 2 of 11 (2,081 Views)

Re: Scanjet 2400 & OS X Mavericks

I have exactly the same phenomena with my HP Scanjet 8200 series. I hope there will be a solution soon.

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Occasional Visitor
petehooke
Posts: 1
Registered: ‎10-31-2013
Message 3 of 11 (2,012 Views)

Re: Scanjet 2400 & OS X Mavericks

Same problem here. Can HP help us?

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Occasional Visitor
philiplund
Posts: 1
Registered: ‎11-02-2013
Message 4 of 11 (1,975 Views)

Re: Scanjet 2400 & OS X Mavericks

Same problem here. Scanning works but, I get a black image.

 

When I try to save the image a second time, I get this error message from the HP Scanner software:
An error has occurred saving the file because it could not be written to.  Check the properties for the file to make sure it is not read-only.

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Occasional Visitor
josep gil yubero
Posts: 4
Registered: ‎07-22-2008
Message 5 of 11 (1,955 Views)

Re: the same with HP Scanjet 4370

Hi,

 

I've recent  installed OS X Mavericks.
Everything is OK but,..  a big problem with the software for the HP ScanJet 4370. It runs, it also scans, but when I save an image several grey vertical stripes appear in the saved image and no way to scane since osx mavericks.
 
and ... the same as you : "I'm trying to save the same image in another format such as TIFF or PNG then only the error message comes":  An error occurred when saving the file, because the write operation was not possible. Check the properties of the file, andmake sure that it is not read-only.""

 

https://discussions.apple.com/message/23563836?tstart=0#23563836

 

https://discussions.apple.com/message/23521909#23521909

 

(....)

 

A lot of people around talking about it,..... please do something about it ... I love my HP scanjet 4370 !!

 

 

Thanks!

 

 

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Occasional Visitor
ZedVal
Posts: 1
Registered: ‎11-05-2013
Message 6 of 11 (1,909 Views)

Re: Scanjet 2400 & OS X Mavericks

I have an identical problem with HP Scanner 5590 on Mac OS X Mavericks. The preview pane shows the scanned file correctly, but HP scanner cannot save the PDF or export the image in any other form.

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Visitor
osxprogrammer
Posts: 4
Registered: ‎11-05-2013
Message 7 of 11 (1,885 Views)

Re: Scanjet 2400 & OS X Mavericks

I have the same problem with a ScanJet 4850.

From the posts, it seems that a new driver is required?

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Occasional Visitor
Spacetrader
Posts: 1
Registered: ‎11-06-2013
Message 8 of 11 (1,849 Views)

Re: Scanjet 2400 & OS X Mavericks

It is a shame that HP didn't manage to update their products prior to Mavericks launch.

Although Apple let developers try their system way before the customer release.

 

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Occasional Visitor
VaccVald
Posts: 1
Registered: ‎11-19-2013
Message 9 of 11 (1,622 Views)

Re: Scanjet 2400 & OS X Mavericks

Same problem with Scanjet 4070 & OS X Mavericks

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Occasional Visitor
Dukecati
Posts: 3
Registered: ‎11-25-2013
Message 10 of 11 (1,476 Views)

Re: Scanjet 2400 & OS X Mavericks

I have the exact same problem with my Scanjet 8300 since updating to Mavericks. I use my scanner every day so this is a serious matter for me.

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Occasional Visitor
Bertl
Posts: 1
Registered: ‎11-26-2013
Message 11 of 11 (1,452 Views)

Re: Scanjet 2400 & OS X Mavericks

Same problem with ScanJet 3800. Scans ok, saves garbage.

 

There have been beta versions of Mavericks out for more than one year, but HP again didn't manage to release updated drivers for many of their scanning devices on time.

 

I'm shortly before throwing out my currently unusable HP equipment and migrate to Epson Scanners and printers.

 (Yes, they work ootb in Mavericks!)

 

Rediculous software and support in my opinion.

 

I'm fed up in polling on a daily basis if HP got updated drivers on their site (and find out - no). I simply want to do my work.

 

 

 

 

 

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