07-24-2012 04:09 AM
I have a Scanjet G4010, I installed the software I downloaded from the site support and drivers HP Scanjet Full Feature version 13.
The problem is that I can only scan using the paint (jpg), I do not see the option to pdf, the front buttons do not work.
(hp solutions center opens but does not work).
I uninstalled the software and I reinstalled again, but did not fix my problem.
I've seen in this link with the software solution center I can choose the type of document :
I do not I have these options, I can only use the button Scan picture. The button Scan Document not working
Please someone can help me