Problem HP scanjet g4010 (203 Views)
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Occasional Visitor
freganzo
Posts: 1
Registered: ‎07-24-2012
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Problem HP scanjet g4010

I have a Scanjet G4010, I installed the software I downloaded from the site support and drivers HP Scanjet Full Feature version 13.

The problem is that I can only scan using the paint (jpg), I do not see the option to pdf, the front buttons do not work.

(hp solutions center opens but does not work).

I uninstalled the software and I reinstalled again, but did not fix my problem.

I've seen in this link with the software solution center I can choose the type of document :

 

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?cc=ES&lang=es&objectID=c02444882&prodS...

 

I do not I have these options, I can only use the button Scan picture. The button Scan Document not working

Please someone can help me

Thanks

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