04-02-2008 05:38 AM
05-15-2008 07:58 AM
Removing and reloading the scanner software, and also the HP printer which I use does not remove the message.
As a final inconvenience, my version does not disappear if you press the Enter key. No, it requires you to sit down and carefully position the mouse over OK and click on that.
09-09-2008 09:16 AM
09-22-2008 06:44 PM
09-24-2008 06:13 PM
11-16-2008 10:33 PM
Go to C:\Program Files\HP\Digital Imaging\bin
and simply rename the file hpqmfc09.dll to hpqmfc09.dll_bad.
Printer continues to work in all its functions but no startup error. Seems this is a corrupted unused dll.
12-30-2008 02:00 PM
In the case of your Scanjet, I would guess that you had or have some other HP scanner or device installed before you installed the 5590.
HP's tech support rep said they don't have a solution (ie, they won't change the installation process) so the recommendation is to only install one imaging device. If necessary, uninstall the other device and reinstall only the print driver to avoid conflicts and errors.
One would expect that HP might make accomodations for this particularly in networked environments where users might have different requirements from each MFP. At a minimum the install should have noticed that another device was installed that could conflict and stop or offer to fix the situation.