03-22-2010 07:36 AM
Access Device has failed to register with the system because of invalid serial number.
Has anybody come across this before?
04-01-2010 08:21 AM
See the HP SAM 2.2.0 Read Me.htm file. The 3rd bullet under access devices mentions that XPe client requires cimwin32.dll file to be installed. The readme has more information about this.
04-06-2010 01:34 AM
Thanks for the response, I can confirm all the clients have this DLL installed in the c$\WINDOWS\system32\wbem folder. The odd thing is that we have no issues with any of the user connecting to the virtuals when they use the client software (scw32-en-2.2.0.msi) but as soon as try and access the clients directly through the website I get the issue and the error message on the SAM log.