uninstall Quality center 10.0 client side

[Blair1000]

Does anyone have the tool to uninstell qiality center 10.0 client side

Thank you

[Shivaram Patil]

You can get this utility from support portal

http://support.openview.hp.com

I had once attched here for v10.0....try to search in this forum

[Stepan Janca]

Hi,
you can use the QCClient.msi add-in from Add-in page, when you run it after installation you will obtain the repair and uninstall choices.

Best regards,

Stepan

[Blair1000]

Hi Stepan,

I have installed QCClient.msi, but I did not find uninstall QC 10.0 utilitity

[Blair1000]

Thank you Shivaram Patil

I go to this URL: http://support.openview.hp.com, and cannot find the utillity under Software Updates , Demos & Downloads , and Software Patches . Also I search this forum using "uninstall Quality center 10.0" and do not get the utility.

Could you please tell me the utility name

[Shivaram Patil]

Attaching here:

[Stepan Janca]

Hi,
when you run QCClient.msi second time you can choose the uninstall feature.

Best Regards,

Stepan

P.S. there is no perfect uninstall utility for QC client, everytime some rests remain.

[Blair1000]

Thank you Shivaram. The file is do file (Web-based Java program run by a Web server such as IBM WebSphere; typically mapped to the Struts controller, which processes the file; used for generating dynamic Web pages.)

would you please tell me how to user it

[saphari76]

Hi here i am attaching the actual QC 10.0 client removal tool. If this not working try below.

1) uninstall .Net framework 2.0 SP1
2) Uninstall client components by navigating to C:\ProgramFiles\Common Files\Mercury Interactive\Quality Center
3) Remove all Loader Class files under
C:\WINDOWS\Downloaded Program Files

[Blair1000]

Thank you Saphari, how to use the do file?