Reinstalling Mercury Quality Center gives error (67 Views)
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Frequent Advisor
kevind1234
Posts: 45
Registered: ‎07-20-2010
Message 1 of 7 (67 Views)

Reinstalling Mercury Quality Center gives error

I am trying to re-instal Mercury Quality Center 9.0 but gets an error each time. See error message attached.
Honored Contributor
john scarpino
Posts: 1,344
Registered: ‎02-15-2008
Message 2 of 7 (67 Views)

Re: Reinstalling Mercury Quality Center gives error

Hi Kevin,

Before trying to install please execute the Quality Center upgrade assessment tool. You can find it here - http://forums13.itrc.hp.com/service/forums/questionanswer.do?admit=109447627+1279732428274+28353475&...

I hope this helps.
John Scarpino
Frequent Advisor
kevind1234
Posts: 45
Registered: ‎07-20-2010
Message 3 of 7 (67 Views)

Re: Reinstalling Mercury Quality Center gives error

I am not doing an upgrade, I have uninstalled QC and trying to re-install.
Honored Contributor
john scarpino
Posts: 1,344
Registered: ‎02-15-2008
Message 4 of 7 (67 Views)

Re: Reinstalling Mercury Quality Center gives error

How is the server configured with the database? Did you try a simple reboot?
Honored Contributor
john scarpino
Posts: 1,344
Registered: ‎02-15-2008
Message 5 of 7 (67 Views)

Re: Reinstalling Mercury Quality Center gives error

Kevin - Do you have the correct access to install on that server. You need to be a administrator.

Honored Contributor
john scarpino
Posts: 1,344
Registered: ‎02-15-2008
Message 6 of 7 (67 Views)

Re: Reinstalling Mercury Quality Center gives error

Though you login as sa user you still need admin acess. If not then you have to install the the data schema manually in the SQL server.

I hope this helps.
John
Frequent Advisor
kevind1234
Posts: 45
Registered: ‎07-20-2010
Message 7 of 7 (67 Views)

Re: Reinstalling Mercury Quality Center gives error

Do you mean the user that's logged on to server should be in the local administrator group and not just a domain administrator?
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