Re: How to turn on notifications from inactive accounts. If possible. (276 Views)
Reply
Occasional Visitor
endergame
Posts: 2
Registered: ‎10-16-2013
Message 1 of 5 (282 Views)

How to turn on notifications from inactive accounts. If possible.

Hello, Is it possible to create an account in HP Quality Center so that the notification emails are delivered to the associated email address, but it was not possible to log on to this account. Regards

Honored Contributor
john scarpino
Posts: 1,344
Registered: ‎02-15-2008
Message 2 of 5 (276 Views)

Re: How to turn on notifications from inactive accounts. If possible.

Yes, if you create a new user even if generic and associate the email address to that account it will be setup.

1. Login as Site Admin
2. Site Users
3. Add New Users

I hope this helps.
John
Trusted Contributor
RajuThomas
Posts: 216
Registered: ‎07-04-2011
Message 3 of 5 (268 Views)

Re: How to turn on notifications from inactive accounts. If possible.

If you are using LDAP for authentication, inactive user in LDAP won't be able to login since Domain Authentication is not valid, however if using QC authentication, you need to Deactivate the user so that no one can login using that username. In both case the user details will still be available.
Occasional Visitor
endergame
Posts: 2
Registered: ‎10-16-2013
Message 4 of 5 (250 Views)

Re: How to turn on notifications from inactive accounts. If possible.

In the event that the account is disabled and the user is in the project whether notifications will continue to receive emails about new defects? Need an account that no one will be able to log in (which is inactive), which will receive the notifications still emails about new defects.

Trusted Contributor
RajuThomas
Posts: 216
Registered: ‎07-04-2011
Message 5 of 5 (240 Views)

Re: How to turn on notifications from inactive accounts. If possible.

Yes, as long as their email address is valid and you can right Automail settings!
The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.