HP ALM Microsoft Excel Add in Error (1548 Views)
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Occasional Visitor
pranshu
Posts: 1
Registered: ‎03-05-2013
Message 1 of 5 (1,548 Views)

HP ALM Microsoft Excel Add in Error

While importing test cases through excel addin observed error  at step 1 of wizard'The General error has occured:'The required ALMclient files have not been downloaded'

 

I have registered client and Quality Center Connectivity.Please refer to attached snapshot.

 

QC build info :

OTA Client:11.0.0.7484

Userinterface:11.0.0.7484

Webgate:11.0.0.7484

Execution flow:11.0.0.7484

Site Admin:not available

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Advisor
cholman
Posts: 15
Registered: ‎12-28-2012
Message 2 of 5 (1,538 Views)

Re: HP ALM Microsoft Excel Add in Error

Make sure you have opened the browser on the client from which you run Excel, i.e., open the browser and update via the browser, then use excel add-in.

 

Make sure the excel add-in version matches the browser ALM version.

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Occasional Visitor
goddgr8
Posts: 1
Registered: ‎04-01-2013
Message 3 of 5 (1,476 Views)

Re: HP ALM Microsoft Excel Add in Error

Hi Cholman,

 

i am getting the same error with HPQC ALM 11.5 and Office 2007.

can you please help me?

I dont have the QC explorer installed on my computer.

 

Thanks n advance for your quick help.

 

Regards

Gaurav

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Occasional Visitor
Odew
Posts: 1
Registered: ‎07-22-2013
Message 4 of 5 (1,131 Views)

Re: HP ALM Microsoft Excel Add in Error

Hi Cholman, 

 

I also experiencing this error and don't have idea how to resolve. Could you please kindly provide more detailed solution and I haven't installed QC explorer on my PC too.

 

 

Thanks in advance for your help.

 

Ode W

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Honored Contributor
shiv_p
Posts: 2,832
Registered: ‎04-23-2008
Message 5 of 5 (1,117 Views)

Re: HP ALM Microsoft Excel Add in Error

It should if you are using supported versions of MS office.

 

What's your Excel version 32 or 64 bit?

 

Re-install QC client components with admin rights and try.

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