Re: ATTENTION: Quality Center Online Expert Day on January 6th, 2014! (749 Views)
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Frequent Advisor
Michelle_HP
Posts: 244
Registered: ‎06-26-2009
Message 1 of 3 (1,081 Views)

ATTENTION: Quality Center Online Expert Day on January 6th, 2014!

Hello Everyone,

 

 

Quality Center is hosting an Online Expert Day on January 6th, 2014!  Mark this on your calendars!

 

 

If you are a customer with a support contract, then we would like to invite you to join us in the Quality Center Support Customer Forum on January 6th when HP product Experts will be online for 12 hours to answer questions regarding any issue or topic you may have on Quality Center/ALM!

 

 

What is an Online Expert Day?

 

Online Expert Day is an event when HP product, R&D, and Support team members and other employees join our online forums to answer your toughest technical questions.  Online Expert Days give you a chance to talk directly with the HP Experts.

 

How does the Online Expert Day event work?

 

Starting on January 6th at 01:00 AM Pacific Standard Time / 04:00 AM Eastern Standard Time / 09:00 AM Greenwich Mean Time / 5:00 PM China Standard Time, log in to the Quality Center Support Customer Forum and post your questions.  The Online Expert Day will end on January 6th at  1:00 PM Pacific Standard Time / 4:00 PM Eastern Standard Time / 9:00 PM Greenwich Mean Time / January 7th, 05:00 AM China Standard Time.

 

HP Experts will be online for 12 hours in the forum and will do their best to answer your questions. They may need to get some more information from you so please check the box "email me when someone replies".  An online conversation will be born!

 

To participate, you do need access to the Quality Center Support Customer Forum.

 

If you don’t have access, please add your Support Agreement ID (SAID) to your HP Passport profile and log in again.

 

If you have a valid support contract and are still experiencing issues, please send an email to swcommunity@hp.com.

 

For more information on our Support Customer Forums and how to add your Support Agreement ID (SAID) to your HP Passport profile, please click here.

 

If you have questions regarding the Online Expert Day, please reply to this message.

 

We look forward to your attendance and your questions!

 

 

Regards,

 

Michelle

Online Support Services

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Occasional Visitor
Stephanie_Brown
Posts: 1
Registered: ‎12-16-2013
Message 2 of 3 (790 Views)

Re: ATTENTION: Quality Center Online Expert Day on January 6th, 2014!

Hi Michelle,

 

Please can you let me know who this day is available to - Is it only HP?


Thank you,
Stephanie

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Frequent Advisor
Michelle_HP
Posts: 244
Registered: ‎06-26-2009
Message 3 of 3 (749 Views)

Re: ATTENTION: Quality Center Online Expert Day on January 6th, 2014!

Hi Stephanie,

 

This day is available to all HP customers who have a valid Support Contract ID (SAID).

 

Regards,

 

Michelle

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