06-04-2012 06:24 AM
Please do you have support case with HP already? They should be able to look at your configuration more closely and provide solution. Let us know if you need any additional help on resolving this.
06-04-2012 06:55 AM
You said in your previous message that there are few basic configuration settings which are incorrect can you please let me know those settings and would it be possibe for you to have a webex session for 30 minutes to go thorigu the settings. please let me know. You can mail me to firstname.lastname@example.org
06-05-2012 01:15 PM
It looks like you are running on Windows. We use AIX and I have no experience running PPM on Windows. I would suggest reviewing everything in the Installation and Administration Guide concerning configuring on Windows. If that doesn't lead to a resolution, you should open a case with HP.
06-08-2012 08:58 AM
you said that you updated the tables and it did not work.
What exactly did not work? How did you insert data? was there any error? Was the data not shown in the request?
--remember to kudos people who helped solve your problem
06-11-2012 12:32 AM
Instead of adding a execution step, you can use the below.
Execute the following changes on all nodes:
1) Stop PPM
2) Open PPM_Home/conf/tune.conf
3) Update the following parameter to have a value of 0: com.kintana.core.server.TABLE_ENTRY_CACHE_SIZE = 0
4) Run kUpdateHtml.sh
5) Run kRunCacheManager.sh command from /bin folder with the option to clear all cache within PPM.
06-11-2012 01:12 AM
If u r using the table component in a request type,
then You can use the command ksc_flush_cache request [token_of_request_id] after the command where u call the function to make the update..
Hope this will help u..