Re: Not finding answers to your questions? Read this post ! (914 Views)
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Neighborhood Admin
BGroot
Posts: 1,178
Registered: ‎11-26-2007
Message 1 of 5 (3,356 Views)

Not finding answers to your questions? Read this post !

 Hi, 


If you are not finding a fast answer to your questions in this forum then you should try to post your question in the new Project and Portfolio Management Support Customer Forum.  

 

In this forum we have our expert team of HP Project and Portfolio Management Engineers actively monitoring these forums to answer your questions.


The prerequisite in accessing this new forum will be a valid support contract. We have created an automatic process, which will check if there is a valid support contract on logon to the community.


Once a valid support contract is linked to a users’ HP Passport account, access to the Project and Portfolio Management should be visible. If access is not granted, please send an email to swcommunity@hp.com and include the valid support contract number along with a company email address and the user’s screen name in the community.  


We hope we can use this forum to build a closer relationship and help build customers’ knowledge on the HP Project and Portfolio Management Product. 


Hope to see you in the new forum soon! 


Greetings, 


Bill

Advisor
mlgoins
Posts: 35
Registered: ‎02-03-2008
Message 2 of 5 (926 Views)

Re: Not finding answers to your questions? Read this post !

I sent my SAID # to (SWCommunity@hp.com) so I can get access to this new forum.  Assuming that's how to get it associated with my Passport, how long does it normally take?

Neighborhood Admin
BGroot
Posts: 1,178
Registered: ‎11-26-2007
Message 3 of 5 (918 Views)

Re: Not finding answers to your questions? Read this post !

Hi,

 

Sorry for the delay, when did you send the message? I haven't seen it yet. Did you already  add your SAID to your HP Passport profile?

If not then that could be the reason why you still don't have access.

 

See attached document which will help you add your SAID to your HP Passport profile.

 

If you are still having issues then please let me know.

 

Greetings,

 

Bill

 

Advisor
mlgoins
Posts: 35
Registered: ‎02-03-2008
Message 4 of 5 (914 Views)

Re: Not finding answers to your questions? Read this post !

That document was exactly what I needed.  Thanks!

Advisor
kruegke
Posts: 32
Registered: ‎03-12-2013
Message 5 of 5 (302 Views)

Re: Not finding answers to your questions? Read this post !

Additional Information . . .

 

(1) I posted a new item to this forum this past Sunday morning, and now I am not able to access

       (Special Command CreateProject Fails with No Error Information )

 

(2) Error Message: "You d not have sufficient privileges for this rsource or its parent to perform this action.

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