Re: P600 and MSA70 - supposed to be a simple configuration but no go? (441 Views)
Reply
Advisor
BOYAN BIANDOV
Posts: 28
Registered: ‎09-12-2006
Message 1 of 3 (513 Views)

P600 and MSA70 - supposed to be a simple configuration but no go?

This was supposed to be a simple setup: MSA70 with bunch of drives connected to P600.

However P600 does not see any drives. The MSA70 is powered on; no error indication; all drives are plugged and spinning as they are supposed to with no indication of any abnormal condition.

 

However P600 reports that no configurable disks could be found:

 

P600_controller_error.png

 

Will appreciate any ideas as to what could be the cause of this issue? MSA70 if about half populated: 10 disks installed from slot 0 onward.

 

Thank you for any suggestions on this,

~B

Honored Contributor
PGTRI
Posts: 495
Registered: ‎01-19-2012
Message 2 of 3 (496 Views)

Re: P600 and MSA70 - supposed to be a simple configuration but no go?

hi,

 

Please check the battery/cache of the controller.

 

Please be sure that the controller and the MSA are running the latest FW.

 

Thank

 

regards,

How to Say Thank You? Just click the KUDOS Star!
Advisor
BOYAN BIANDOV
Posts: 28
Registered: ‎09-12-2006
Message 3 of 3 (441 Views)

Re: P600 and MSA70 - supposed to be a simple configuration but no go?

Yes they are running latest FW and no the controller doesn't just magically recognize when the physical batteries are swapped. There is no mechanical sensor on the PCB or optical sensor.

 

So one would think there is an electrical way the controller constantly pools the batteries to see if they are swapped and change the "battery has failed" status to something else... Well I doubt it

 

Therefore my question is how do you force the P600 to clear the "battery failed" message and do an actual electrical battery detection and an attempt to charge and then test the charge of the batteries?


The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.