Re: Windows Server 2012 R2 on HP Microserver (N36L, N40L, N54L) (13913 Views)
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Occasional Visitor
CBenz
Posts: 1
Registered: ‎10-16-2013
Message 1 of 16 (15,828 Views)

Windows Server 2012 R2 on HP Microserver (N36L, N40L, N54L)

[ Edited ]

Hi everybody,

 

since Windows Server 2012 R2 is about to be released in a few days I would like to ask if the issue regarding the HP NC107i integrated network card has been solved?

Installation of Server 2012 R2 is stuck at ~84% because the NIC driver is missing.

It was listed in the attached Document as a known issue at the end of the paper (page 10).

 

Thanks in advance.

 

 

P.S. This thread has been moved from Servers > General to ProLiant Servers - Netservers.
-HP Forum Moderator

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Bharat Khetani
Posts: 2
Registered: ‎10-11-2008
Message 2 of 16 (15,781 Views)

Re: Windows Server 2012 R2 on HP Microserver (N36L, N40L, N54L)

[ Edited ]

Same here.  R2 has now been released.  Where are our updated drivers?

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Jahn Peter
Posts: 1
Registered: ‎08-05-2008
Message 3 of 16 (15,746 Views)

Re: Windows Server 2012 R2 on HP Microserver (N36L, N40L, N54L)

Same here. :(
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francis_f
Posts: 1
Registered: ‎10-18-2013
Message 4 of 16 (15,704 Views)

Re: Windows Server 2012 R2 on HP Microserver (N36L, N40L, N54L)

[ Edited ]
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oceang
Posts: 4
Registered: ‎10-25-2013
Message 5 of 16 (15,568 Views)

Re: Windows Server 2012 R2 on HP Microserver (N36L, N40L, N54L)

Another user of 4 microservers who has the same question.  Has anyone got any idea how to get HP to respond on progress?

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Dennis Handly
Posts: 25,004
Registered: ‎03-06-2006
Message 6 of 16 (15,556 Views)

Re: Windows Server 2012 R2 on HP Microserver (N36L, N40L, N54L)

>Has anyone got any idea how to get HP to respond on progress?

 

This is a peer to peer forum, not an official HP support site.
Have you tried contacting the HPSC?
http://www.hp.com/go/hpsc

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oceang
Posts: 4
Registered: ‎10-25-2013
Message 7 of 16 (15,516 Views)

Re: Windows Server 2012 R2 on HP Microserver (N36L, N40L, N54L)

I have raised  a ticket on the HPSC in Australia and am awaiting their response.


Dennis Handly wrote:

>Has anyone got any idea how to get HP to respond on progress?

 

This is a peer to peer forum, not an official HP support site.
Have you tried contacting the HPSC?
http://www.hp.com/go/hpsc


 

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oceang
Posts: 4
Registered: ‎10-25-2013
Message 8 of 16 (15,238 Views)

Re: Windows Server 2012 R2 on HP Microserver (N36L, N40L, N54L)

[ Edited ]

I have had the following response from HP.   First up, the earliest resolution looks like December. Second up, it is a possibility that HP just wont support R2 on Gen7 ever.

 

Here is the response for those interested.

 

_______________________________________________________________________________________________

 

This is with reference to the Windows OS 2012 R2 installation for your product HP Proliant N40L G7 MicroServer.

 

 

I checked my internal resources and found the information about the drivers for 2012 R2. The driver for Windows 2012 R2 is still in a testing phase and full functional drivers are expected to be released sometime in December of this year.

 

 

However, I see the server you have is a G7 server and as per the OS support matrix G7 server is not tested for MS Windows 2012 installation.

 

Please check the OS support matrix from the below link-

http://h18004.www1.hp.com/products/servers/windows/index.html.

 

For HP Proliant N40L G7 MicroServer So 2012 R2 may not be tested as it is not a recommended OS for this model.

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Occasional Visitor
Whootowl
Posts: 1
Registered: ‎11-08-2013
Message 9 of 16 (15,027 Views)

Re: Windows Server 2012 R2 on HP Microserver (N36L, N40L, N54L)

I'm thinking that (given the same NIC hardware/firmware) the tested driver solution should work for previous models.  It is doubtful that Hp would deliberately gimp the installer to refuse installation on G7.  Hp is merely reiterating that they will officially support only those OS listed in the product's matrix (so they need not take calls from G7 owners).

 

It is perplexing in my mind why the existing driver for this NIC would have no issues with Windows Server 2012 but would be an insurmountable obstacle for installation of 2012 R2.  I'm not aware of any changes to the underlying driver architecture.  Why would "testing" even be necessary?  It seems the driver was merely omitted from the library of "signed" drivers.  This is forcing many users to install a supported NIC, but such is work/expense that should be totally unnecessary and this forces the user to consume a precious card slot.   If Hp is trying to encourage users to purchase a new server, they should realize that for lack of a good user experience folks will likely look to other OEMs for their new server.

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tygarbyte
Posts: 6
Registered: ‎08-25-2011
Message 10 of 16 (14,345 Views)

Re: Windows Server 2012 R2 on HP Microserver (N36L, N40L, N54L)

Just in  case some one googles this.... or decide to update to 2012r2 / win8 from an earlier OS

 

SOFTPAQ NUMBER:  SP64420
PART NUMBER: N/A
FILE NAME:  SP64420.EXE
TITLE:  System ROMPaq Firmware Upgrade for HP ProLiant MicroServer Servers (For USB Key-Media).

VERSION:  2013.10.01A
LANGUAGE:  English
ROM FAMILY: O41
REVISION: A

CATEGORY:  ROMPaqs

DIVISIONS:  Systems

PRODUCTS AFFECTED:  HP ProLiant MicroServer Servers

OPERATING SYSTEM:  All

SYSTEM CONFIGURATION:  N/A

PREREQUISITE:  N/A

EFFECTIVE Date:  11/16/2013

ELECTRONIC DISTRIBUTION ALLOWED:  Yes

SOFTPAQ UTILITY VERSION: 1.0

SUPERSEDES:  sp54344

DESCRIPTION:   This release provides updated system ROM images for the latest maintenance releases of HP ProLiant MicroServer Servers.






Important Notes -


This SoftPaq version will execute the "kbd" utility to upgrade the system bios due to a bootblock change.






New Features -


HP ProLiant MicroServer system ROM O41 (10/01/2013)
_____________________________________________
None






Problems Fixed -


HP ProLiant MicroServer system ROM O41 (10/01/2013)
_____________________________________________
Addressed an issue where Microsoft Windows 2012 R2 may stop responding while booting the operating system.






Known Problems -


HP ProLiant MicroServer system ROM O41 (10/01/2013)
_____________________________________________

None

 

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Frequent Visitor
oceang
Posts: 4
Registered: ‎10-25-2013
Message 11 of 16 (14,286 Views)

Re: Windows Server 2012 R2 on HP Microserver (N36L, N40L, N54L)

I can confirm that this new BIOS fixes the problems with both Windows Server 2012 R2 (with Essentials Role) and also with Windows 8.1.

 

For the time being, I have dropped using the "Hacked" BIOS (which I use to put my OS drive in the ODD bay), and have reverted to HP's new standard BIOS in order to get the onboard NIC working.

 

BTW, I am also using the latest 64 bit Broadcom driver version 16.2.0.4b, which I downloaded from the Broadcom site.

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Dakin
Posts: 1
Registered: ‎12-05-2013
Message 12 of 16 (13,913 Views)

Re: Windows Server 2012 R2 on HP Microserver (N36L, N40L, N54L)

The BIOS flash also worked for me. Many thanks. Nice to finally get my server working.

 

https://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdHome/?sp4ts.oid=4310887&spf_...

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SplatMan_DK
Posts: 2
Registered: ‎03-23-2014
Message 13 of 16 (8,465 Views)

Re: Windows Server 2012 R2 on HP Microserver (N36L, N40L, N54L)

Just an update for everybody else comming across this thread in the future:

 

You likely can't get to the firmware now, because the support has "expired" on your product. So in essence, the firmware update just sits there in the download section but you can't download it without purchasing a new HP support agreement.

 

Incidently such an agreement costs roughly 80% the price of a whole new server, making it totally pointless to buy it.

 

I am honestly extremely dissapointed by HP's move to require an "active support agreement" in order to provide me with a firmware. I cannot use this firmware without being a HP customer; it is only usable for my HP product. You already took my money - so why not help me, and keep me as a happy customer? If you absolutely MUST charge for firmware downloads then the very least you could do is making the price acceptable. As it stands now the price for me is 140 USD less than the cost of a brand new server.

 

So that is what I will do. Get a nother server that is. I will sell my HP Microserver on eBay and purchase something else, since this one apparently can't get Windows 2012 R2 installed.

 

And no, the next one won't be a HP.

 

This new and extremely customer-hostile policy is a real dealbreaker for me. I will take my business to someone who values me as a customer.

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Luxaetern
Posts: 1
Registered: ‎03-27-2014
Message 14 of 16 (8,216 Views)

Re: Windows Server 2012 R2 on HP Microserver (N36L, N40L, N54L)

You don't need a active SA, just download it from the PUBLIC FTP!!

 

Go to the page which describes the Package you want to download and look for the Setupname.

For the Bios this would be "SP64420.exe".

 

Now go to one of the online ftp index services and search for SP64420.

 

My favorite Indexer is "NAPALM" http://www.search-ftps.com/.

 

This works with the most Packages from HP and others.

 

Hope I can help someone with this :-)

 

Regards,

 

LuxAetern.

 

 

AS.:Sry for my English ^^

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mikster22
Posts: 2
Registered: ‎04-12-2013
Message 15 of 16 (5,449 Views)

Re: Windows Server 2012 R2 on HP Microserver (N36L, N40L, N54L)

hi, so i started trying to install Windows Server 2012 r2 x64 standard, i sucesfully installed on to a new SSD by disabling the NIC from the BIOS, HDD still do not show up, so i need to download some more drivers but here is the bios update i found: http://ftp.hp.com/pub/softlib2/software1/pubsw-windows/p1657370250/v93269/SP64420.exe 

which is this bios update documented here: https://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=4310887&s... <- that second link might not work but its just the discription page.

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Loui3
Posts: 1
Registered: ‎08-31-2014
Message 16 of 16 (1,297 Views)

Re: Windows Server 2012 R2 on HP Microserver (N36L, N40L, N54L)

Since I upgraded to the new BIOS my network is not working. Now i'm wondering if I should just load the default driver for the Microserver see if that works... Any update on this issue yet?
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