Re: Firmware upgrade frustrations (2125 Views)
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Esteemed Contributor
paulgear
Posts: 655
Registered: ‎04-03-2011
Message 176 of 288 (2,327 Views)

Firmware upgrade frustrations

Hi all,

 

I'm having a bad time of trying to upgrade my firmware.  I'm on a standard iLO 4 license with version 1.20 dated 2013-02-01.  I've downloaded the firmware mentioned in this thread, and it fails to upload through the iLO web interface through 3 different browsers.  There are no errors in the event log other than "Firmware upgrade via web page failed."

 

I figured this version might be too old to accept a direct upgrade so I went looking for the officially-released versions.  This is where my frustration compounded.  When I select Debian as my OS, I get to this page.  The only download on that page is HP_ProLiant_Value_Add_Software-9.40-7-6.iso which has to be installed on the server itself.  I've installed a previous version of this package, and it didn't seem to contain any firmware upgrades or firmware upgrade utilities.

 

When I look at other OSes like ESXi 5 I end up with .EXE files.  I run Debian on both server and desktop, so they're not much use.

 

Can anyone point me to a path forward that will allow me to download the right firmware files and upload them successfully to the G1610T?

Regards,
Paul
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Frequent Advisor
subsix
Posts: 27
Registered: ‎09-15-2013
Message 177 of 288 (2,271 Views)

Re: Firmware upgrade frustrations

Paul,

 

I just upgraded from iLO 1.32 to 1.40 just by downloading the Red Hat Linux iLO 4 installer (CP020341.scexe):

 

http://ftp.hp.com/pub/softlib2/software1/doc/p2025081362/v49549/filehandler.html?path=/pub/softlib2/...

 

This "*.scexe" file is nothing more than a shell script and a tar file concatenated. (On Mac OS X) I deleted the script in front of the tar archive and extracted the firmware *.bin file by untarring the remaining file. I uploaded the extracted firmware via the iLO web UI and it installed without issues.

 

Reading Oscar's response a couple of messages ago it seems like there were issues with the web UI uploader before version 1.30 (?). So I am not sure whether this would work okay on "your" 1.20.

 

If it doesn't I believe there's still the option of downloading the full SPP (Service Pack for ProLiant) ISO and booting that (DVD, PXE, maybe also USB). If I recall correctly this is how I got from 1.20 to 1.30 on one of our servers (many months ago...).

 

Hope this helps.

 

Peter

 

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Esteemed Contributor
paulgear
Posts: 655
Registered: ‎04-03-2011
Message 178 of 288 (2,262 Views)

Re: Firmware upgrade frustrations

Thanks Peter. I'll have a shot at it that way.
Regards,
Paul
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Honored Contributor
Jimmy Vance
Posts: 1,510
Registered: ‎11-27-2006
Message 179 of 288 (2,243 Views)

Re: Firmware upgrade frustrations


subsix wrote:

This "*.scexe" file is nothing more than a shell script and a tar file concatenated. (On Mac OS X) I deleted the script in front of the tar archive and extracted the firmware *.bin file by untarring the remaining file. I uploaded the extracted firmware via the iLO web UI and it installed without issues.


No need to hack on the file... Just run the .scexe with the "--unpack={path}" option to extract the .bin file.

 

sh filename.scexe --unpack=/where/you/want/the/.bin

 

 

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Esteemed Contributor
paulgear
Posts: 655
Registered: ‎04-03-2011
Message 180 of 288 (2,188 Views)

Re: Firmware upgrade frustrations

Thanks for the tips on upgrading guys, once I extracted the .bin file it upgraded flawlessly to 1.40 on my system - first try.

 

I'm still experiencing the same problem with the newer firmware, though. I looked at the .B69 file from the download Oscar posted (http://h30499.www3.hp.com/t5/ProLiant-Servers-Netservers/MicroServer-Gen8-is-noisy/m-p/6345811#M2023... and it is significantly smaller than the 1.40 firmware (4 MB vs. 16 MB).  I'm wondering whether I have a corrupt download.  Unfortunately, the credentials to download the firmware no longer work.

 

Any ideas?

Regards,
Paul
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Frequent Advisor
subsix
Posts: 27
Registered: ‎09-15-2013
Message 181 of 288 (2,197 Views)

Re: Firmware upgrade frustrations

[ Edited ]

Paul,

 

Could it be that you're confusing two things here - a BIOS upgrade (as posted by Oscar) and an iLO 4 firmware upgrade (version 1.40 in your case)...

 

Best,

 

Peter

 

P.S.: Happy to hear that the iLO update worked for you...

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Frequent Advisor
subsix
Posts: 27
Registered: ‎09-15-2013
Message 182 of 288 (2,193 Views)

Re: Firmware upgrade frustrations

[ Edited ]

@Jimmy,

Thanks for the info. I wasn't (fully) aware of this. Is that expected to work on arbitrary UN*X OS's or only on Linux?

 

Best,

 

Peter

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Esteemed Contributor
paulgear
Posts: 655
Registered: ‎04-03-2011
Message 183 of 288 (2,188 Views)

Re: Firmware upgrade frustrations

Hi Peter,

 

It seems quite likely that I'm confused.  I find the descriptions on all the downloads that HP offers for this system bewildering and unintuitive.

 

I work more with Dell & IBM servers than ProLiant (and probably will continue to, given HP's record with this noise issue and the firmware download rights debacle) - they typically offer a single download that upgrades everything.

So what are our options on non-supported Linux distros for upgrading to the BIOS that Oscar provided?

Regards,
Paul
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Frequent Advisor
subsix
Posts: 27
Registered: ‎09-15-2013
Message 184 of 288 (2,182 Views)

Re: Firmware upgrade frustrations

Paul,

 

Fully agree. That piecemeal is more than confusing (especially as I usually deal almost exclusively with Macs). Did you ever try SPP (Service Pack for ProLiant)? That seems even more complex... to me.

 

I must admit that I bought a second Microserver a few weeks ago (at a really good price). I felt that there weren't many options that come close to the feature set (let's disregard the noise for a moment) and the compact size of the Gen8.

 

In order to work around the noise issue we are currently using one MicroServer Gen8 with an HP H220 HBA. That way I was able to get fan speed down to 11%. Certainly not as silent as the Mac mini Server we used before but at least bearable. Key is that its firmware supports the "sea of sensors". Our machine runs SmartOS (Solaris derivative: ZFS, KVM, Zones,...) as a Hypervisor. That B120i "workaround" should work equally well for Debian, Ubuntu, FreeBSD... However, I didn't try.

 

So at least for us the H220 was the key thing to overcome the noise issue. Disadvantage is the added cost and power consumption. Advantages are the low(er) noise and SATA 6G on all four bays. Not sure whether the adapter would also allow hot plugging of the drives.

 

The second Microserver Gen 8 is used as a test platform - currently without the H220 but with Oscar's BIOS firmware and iLO 1.40. Fan speed at 19%. We have a H220 HBA on the shelf for that machine but we weren't able to get that machine down to the same low fan speed than the other one. Only difference is the HD types used (WD vs. HGST). It is unfortunate but there seem to be differences in what HD firmware can cope with HP's "sea of sensors". Linux supports the temperature sensors on all of these drives, wonder why HP is so picky... 

 

I still see the B120i as a significant design flaw of that machine - maybe together with that sensors mess. Well, no news for reader of this thread...

 

For BIOS firmware updates I booted from a disk that I plugged in temporarily. Works okay but is certainly far from convenient. Alternative would be to wait until Oscar's BIOS is included in the SPP iso. Not sure if it is already... @Jimmy, Oscar, do you know? 

 

Best,

 

Peter

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Esteemed Contributor
paulgear
Posts: 655
Registered: ‎04-03-2011
Message 185 of 288 (2,178 Views)

Re: Firmware upgrade frustrations

Hi Peter,

On Linux all AHCI controllers support hot plug. I'd be surprised if there isn't some support for it on Solaris.

Which download did you use to get the bootable image to upgrade the BIOS?
Regards,
Paul
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Esteemed Contributor
paulgear
Posts: 655
Registered: ‎04-03-2011
Message 186 of 288 (2,164 Views)

Re: Firmware upgrade frustrations

The plot thickens.  I've managed to run a successful upgrade on my Microserver; unfortunately, the BIOS version on my system was exactly the same as the file I tried to flash it with.

 

Since the download site is no longer accessible, can anyone else confirm that their CPQJ0612.B69 is dated 2013-12-13 and is 4201836 bytes, with MD5 sum 23072e25907779ea292c943057159e27?

 

Regards,
Paul
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Honored Contributor
Jimmy Vance
Posts: 1,510
Registered: ‎11-27-2006
Message 187 of 288 (2,139 Views)

Re: Firmware upgrade frustrations


subsix wrote:

Thanks for the info. I wasn't (fully) aware of this. Is that expected to work on arbitrary UN*X OS's or only on Linux?


I'd expect it to work on any *NIX, but I generally only work with Linux. Occasionally I forget the syntax and have to poke around in the .scexe to refresh my memory

 

 

 

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Occasional Advisor
ad-d
Posts: 9
Registered: ‎10-22-2013
Message 188 of 288 (2,130 Views)

Re: Firmware upgrade frustrations

Not sure if it's the latest version any more but I do have a copy of the CPQJ0612.B69 file taken from the HP site that has that date and an MD5 of 23072e25907779ea292c943057159e27

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Acclaimed Contributor
Torsten.
Posts: 23,253
Registered: ‎10-02-2001
Message 189 of 288 (2,125 Views)

Re: Firmware upgrade frustrations

[ Edited ]

See

 

http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdHome/?sp4ts.oid=5387585&spf_p...

 

BIOS 2013.11.09   21 Feb 2014

 

ILO 1.40

 

Get the windows download, extract it.

Linux versions and USB Key versions are also there.


Hope this helps!
Regards
Torsten.

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Esteemed Contributor
paulgear
Posts: 655
Registered: ‎04-03-2011
Message 190 of 288 (2,096 Views)

Re: Firmware upgrade frustrations

That verison and date were the ones that were already on my Microserver out of the factory.  And that was well before Oscar posted his experimental version.  I don't understand.

Regards,
Paul
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Honored Contributor
Jimmy Vance
Posts: 1,510
Registered: ‎11-27-2006
Message 191 of 288 (2,089 Views)

Re: Firmware upgrade frustrations

All the ones I was seeing out of the factory during that time frame had 8/23/2014

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Advisor
Erathiel
Posts: 14
Registered: ‎03-12-2014
Message 192 of 288 (1,571 Views)

Re: MicroServer Gen8 is noisy

Any updates on the case?

 

I've been hit by this problem as well, only on a different model from the Gen8 family: Proliant DL320e Gen8 v2. I have upgraded every piece of firmware I was able to find and then resorted to a workaround found somewhere in this thread to create two single-drive RAID-0 arrays and then establish software RAID from within Debian.  I get fans spinning at around 33%, which is perhaps not deafening but really unnerving for people who sit close to the server for several hours straight.

 

Another unit of the same hardware runs Windows Server 2012 R2 (with the relevant driver, obviously) and the fans spin at around 6% consistently.

 

Any news or hopes for improvement on the horizon?

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Advisor
ZakSmith
Posts: 17
Registered: ‎01-02-2014
Message 193 of 288 (1,559 Views)

Re: MicroServer Gen8 is noisy

With the latest flashes and not using any RAID modes on the controller, I get the MicroServer Gen8 to about 21%.

 

I have two identically configured DL320e V2's (latest ilo & firmware/bios) running linux with the b120i similarly deconfigured and the fans run at 29-31% all the time, under no load (machine drawing under half an amp).  In comparison to other rack servers or a machine room this is pretty quiet but obviously not close to as low as it could go because the machine is producing no heat.

 

Both machines could definitely be running quieter.

 

I said this before but the z620's we have around the office are whisper quiet even when running with a decent load.  The z620 sitting just 12" behind my monitor has 5 big drives in it, the CPU runs at 50-60 C most of the time, and it's got several virtual machines running.  I can't hear it.  In fact you can't hear it at all unless you put your ear right up within 6" of the box.

 

For all the smarts HP is putting into these boxes it seems like they could do better with sound signature management.

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Occasional Visitor
silencio
Posts: 1
Registered: ‎03-18-2014
Message 194 of 288 (1,411 Views)

Re: MicroServer Gen8 is noisy

[ Edited ]

The new BIOS is no longer available for download from the ftp site Oscar posted, though it can be found elsewhere by searching for the file name (CP021718.scexe for Linux).

It does bring a noticable improvement over the latest officially released BIOS. Currently the fan is running at 23% for a measured ambient temperature of 23C. But at that level, it is still far noisier than the B120i RAID mode and disturbing me in an otherwise quiet office environment.

So may I inquire what HP's plans are to resolve this issue?

Are there plans to address this more thoroughly than just slightly lowering the hardcoded fan minimum speed as the new BIOS version did? In which time frame?

I was about to return the system before I found this thread.

I will open a new case with HP support about this, as the noise ruins what is an awesome and well-engineered system in almost any other respect.

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Advisor
Erathiel
Posts: 14
Registered: ‎03-12-2014
Message 195 of 288 (1,367 Views)

Re: MicroServer Gen8 is noisy

I've just talked to HP support about the noise issue on my DL320e Gen8 v2 (roughly a rack equivalent of MicroServer). The answer was painfully predictable:

- fan noise with Smart Array controller disabled (in AHCI/Legacy SATA mode) is perfectly normal and the server works as designed;

- without the proprietary driver the mainboard does not receive proper information about temperature and therefore runs fans faster "to be on the safe side";

- HP only recommends using supported operating systems;

- HP support has nothing to add and considers the case closed.

 

Which boils down to: "You can pay for the product but we have taken measures to make sure you will only be able to use it the way we want you to use it. Now go away."

 

I guess this means HP is not really serious about this product. They release a platform aiming at the Small-Medium Business market segment but only support enterprise operating systems on it. Logic, huh?

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Advisor
karma4u101
Posts: 11
Registered: ‎01-14-2014
Message 196 of 288 (1,335 Views)

Re: MicroServer Gen8 is noisy

 

This is in no way acceptable!!!

 

I bouth this server and 2st 1TB HP disks on the sole premisses I would be able to run this maskin in the same environment and with the same OS as I am running my older microserver (ubuntu) with the same low noice level.

 

For me and I think I speek lot of other costumers of the HP Microserver the low noice level was one of the most important parameters for purchase this product.

 

I do not think this is a unresonable request that HP brings down the noice level to this product lines standard level which on low to medium load is as low as 6%.

 

The server now sits unused in a corner just waiting for good news from the HP team. As things stand now feel totaly runned ower  as HP dont seem to care ONE single bit about this issue :(    

 

 

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Honored Contributor
Oscar A. Perez
Posts: 643
Registered: ‎11-01-2005
Message 197 of 288 (1,281 Views)

Re: MicroServer Gen8 is noisy

Erathiel,

 

Did you try the latest 2013.11.08 ROM for the DL320e Gen8 v2?  The FAN speed was reduced on this ROM.

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Acclaimed Contributor
Torsten.
Posts: 23,253
Registered: ‎10-02-2001
Message 198 of 288 (1,274 Views)

Re: MicroServer Gen8 is noisy

what is "noisy" for a DL rack mount server? place it next to a 3par v- class! you won't hear it anymore. you won't hear yourself anymore. different measures for racks ... :-(

Hope this helps!
Regards
Torsten.

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Advisor
Erathiel
Posts: 14
Registered: ‎03-12-2014
Message 199 of 288 (1,245 Views)

Re: MicroServer Gen8 is noisy

@Oscar A. Perez

Yes, I have that particular version of ROM installed, see iLO output:
HP ProLiant System ROM                  11/08/2013

System fans go at 33-37%

 

@Torsten.

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Acclaimed Contributor
Torsten.
Posts: 23,253
Registered: ‎10-02-2001
Message 200 of 288 (1,244 Views)

Re: MicroServer Gen8 is noisy

agreed :-)

Hope this helps!
Regards
Torsten.

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