12-27-2007 09:46 AM
What happens is the server boots without any errors, everything lights up as it should. The drives are detected, ram detected, etc. It then gives the option to boot to SmartStart or the hard drive.
When I select boot from SS the progress bar appears and then fills up to 100% at which point the screen goes blank and nothing happens.
I can't get past this part
12-28-2007 02:08 AM
Thanks for your response.
I have tried using the following versions of SmartStart:
7.91 (the latest download)
The boot order is set to boot:
The controller order is:
Smart array P400i
HP integrated PCI IDE controller.
I haven't even got to the point where the operating system is required but when I do get there is will be Win2003 Server
I don't have a bootable OS CD and I need to boot into SmartStart
12-28-2007 02:42 AM
Thanks for the update!!
How many PCI cards are installed ?
Is there any third party Hardware installed in the server? If yes then try to boot without it.
Also, Please make sure that the firmware is updated.
use the following link for the Firmware Maintenance CD
12-28-2007 03:34 AM
If you have 2 CPU in your server, try removing one from motherboard. I had this problem on DL360 G4, and it was bad CPU.
You must only take care that CPU0 must be always populated.
12-28-2007 03:55 AM
Have u tried with hardware refix??If not just try once.
Try with minimum hardware(single cpu/mimimum ram/without extra hardware)
try after f/w updates also.
01-02-2008 02:34 AM
Okay I have removed the second processor and it now will boot into SmartStart.
I'm going to configure the drives and then replace the processor and see if it works. It did detect both processors before so I don't think there is an issue there. Hopefully I can get it working that way.
Will keep you posted.
01-02-2008 08:11 AM
But.... I built a ML350 G5 a couple of weeks ago and did not have a problem with SmartStart.
Still makes me wonder what is going on though. I fear there may still be some underlying problems that have not surfaced yet.
Any further thoughts on why SmartStart won't run with the second processor installed?
01-02-2008 09:38 AM
Built the server to win2003 with one processor with no problems
Added the second processor and the server would reach the Win2003 screen where it detects the hardware and then it would reboot, and would loop in this fashion, reaching the same point and rebooting.
I then swapped the 2 processors over and rebooted and it booted without any problems.
I had two identical servers with exactly the same issue and this fix worked for both.
No idea why this would happen as I had been swapping the processors around thinking that one of the 4 was faulty but they all worked fine individually.
It was only the swapping between slots that appeared to fix this.
Hopefully that's helpful and makes sense to everyone.
01-03-2008 09:29 AM
Advisory: SYSTEM ROM UPDATE RECOMMENDED: Mixed Stepping Processor Configurations May Cause a Linux Kernel Panic in Some ProLiant Servers