ML150 G5 BLUE SCREEN AT LOGON (515 Views)
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Occasional Advisor
Kostas Drosos
Posts: 10
Registered: ‎09-26-2008
Message 1 of 6 (515 Views)

ML150 G5 BLUE SCREEN AT LOGON

Hello,

I have an ML150 G5, running Windows Server 2003 on an RAID 1 array. The onboard RAID controller is LSI SAS1064E.

Yesterday, i tried to do a remote desktop connection to the server, i put the credentials and when I pressed connect, rdc stopped responding.
Eversince, I restart the server, try to login normally (no rdc) and then there is a blue screen with the following error code
STOP: 0x0000008E (0xX000005, 0x808BC9DD, 0xB9283900, 0x00000000)

When i start windows in safe mode, the system starts, but when i start it in last good known configuration, then it doesnt go to the logon screen but it gets blue for 1sec and then it restarts.

I then noticed that on server startup, at the RAID array startup there is the message "failed or degraded volume detected: Volume (00:001) is currently in state DEGRADED" and when I go to LSI Logic Config Utility the primary drive is failed.

Does this has to do with the blue screen??

Can you please help me figure it out?

Thank you
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Honored Contributor
marcus1234
Posts: 979
Registered: ‎11-23-2008
Message 2 of 6 (515 Views)

Re: ML150 G5 BLUE SCREEN AT LOGON

restart in safe mode then shutdown and restart do not choose last known good configuration just take normal mode

what happens now
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Occasional Advisor
Kostas Drosos
Posts: 10
Registered: ‎09-26-2008
Message 3 of 6 (515 Views)

Re: ML150 G5 BLUE SCREEN AT LOGON

The result is the same.
Every time I start windows normally and try to logon, after i put the username and password i have a blue screen.

Any other suggestion??
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Frequent Advisor
Pogumirskiy Nikolay
Posts: 32
Registered: ‎12-08-2009
Message 4 of 6 (515 Views)

Re: ML150 G5 BLUE SCREEN AT LOGON

Do you replaced failed drive?
Boot from Windows PE Live CD, backup needed data to USB drive and reinstall OS.
Also I recommend to update firmware for RBSU and RAID controller to latest version.
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Occasional Advisor
Kostas Drosos
Posts: 10
Registered: ‎09-26-2008
Message 5 of 6 (515 Views)

Re: ML150 G5 BLUE SCREEN AT LOGON

No, i didnt replace the failed drive yet.
You think the blue screen has to do with the failed drive?
Also, why should I reinstall windows on the server, instead of replacing the drive and rebuilding the array?

What is rsbu?
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Frequent Advisor
Pogumirskiy Nikolay
Posts: 32
Registered: ‎12-08-2009
Message 6 of 6 (515 Views)

Re: ML150 G5 BLUE SCREEN AT LOGON

You should reinstall Windows because it corrupted. I suppose two version - bad RAM memory or RAID controller error/bug. So...
1.remove failed drive
2.run full memory diagnostics or install healthy modules
3.if memory is ok, try to start win
4.if successfully started, install drive and rebuild array, if not - backup data and reinstall OS (or you may try to find corrupted system files and replace it)
5.update firmware

RBSU - Rom Based Setup Utility (BIOS)

p.s. is any usefull error message in iml log before the accident?
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