Installation of PSP using HP SUM fails (14817 Views)
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Advisor
Helmut Moltke
Posts: 37
Registered: ‎12-07-2009
Message 1 of 7 (14,817 Views)

Installation of PSP using HP SUM fails

[ Edited ]

Hi,

 

I am running RHEL 5.5 with the latest updates. I extracted the psp installation archive and ran in the new directory ./hpsum /softwareonly /silent with user root.

 

PSP file I used:  psp-8.50.rhel5.i686.en.tar.gz

 

There was no user output (silent), but in the log file  /var/hp/log/localhost/hpsum_log.txt I saw the following:

 

See LOG 1, summary:

 

 

No install was run, due to failed dependencies
Installed Components: None.
  Component File Name: hpacucli-8.50-6.0.noarch.rpm
  Component Name: HP Command Line Array Configuration Utility
  Dependency failed. Its installation requires one or more of the following that is not currently installed or in the install set:
    -  libc.so.6
    -  libc.so.6(GLIBC_2.0)
    -  libc.so.6(GLIBC_2.1)
    -  libc.so.6(GLIBC_2.1.3)
    -  libc.so.6(GLIBC_2.2)
    -  libc.so.6(GLIBC_2.3.4)
    -  libdl.so.2
    -  libdl.so.2(GLIBC_2.0)
    -  libdl.so.2(GLIBC_2.1)
    -  libgcc_s.so.1
    -  libgcc_s.so.1(GCC_3.0)
    -  libgcc_s.so.1(GLIBC_2.0)
    -  libm.so.6
    -  libpthread.so.0
    -  libpthread.so.0(GLIBC_2.0)
    -  libpthread.so.0(GLIBC_2.1)
    -  libpthread.so.0(GLIBC_2.3.2)

 

Exit Code for Target localhost: -1

 

I have all the required rpms installed:

 

  • compat-libstdc++-296
  • libnl 
  • kernel-devel
  • redhat-rpm-config
  • rpm-build
  • gcc
  • kernel-PAE-devel (using PAE kernel)
The application did install the hba drivers etc correctly (network card, qlogic, ...). I also could install the rpms manually (rpm -ivh xxx.rpm), so did I the same with hpacucli-8.50-6.0.noarch.rpm (wasn't installed by hp sum because of dependency error).
After installing all the rpm's it said it couldn't install because of the dependency error, I got the following log (after reexecuting the hp sum program):
See LOG2, summary:
Example of not executed component:
Component File Name: hp_qla2x00src-mezz-8.02.23-2.noarch.rpm
  Component Name: HP StorageWorks QLogic Fibre Channel Driver for c-Class Blade Servers
  Original Version: None
  New Version: 8.02.23-2
  Installation Result: Unable to execute component
Component File Name: hp_qla2x00src-mezz-8.02.23-2.noarch.rpm  Component Name: HP StorageWorks QLogic Fibre Channel Driver for c-Class Blade Servers  Original Version: None  New Version: 8.02.23-2  Installation Result: Unable to execute component
Exit Code for Target localhost: -3
1) What is wrong? Why did hp sum work as expected.
2) Can I execute hp sum command line, with no silent option (so verbosely)?
3) I got Exit Code -3, what does this mean (nothing found on "HP Smart Update User Manual"). Some components couldn't be installed (Unable to execute component), should this happen (hardware not existing in server etc...)?
Advisor
Helmut Moltke
Posts: 37
Registered: ‎12-07-2009
Message 2 of 7 (14,816 Views)

Re: Installation of PSP using HP SUM fails

Log 1 added as attachement (too long)

Occasional Visitor
Dennis99
Posts: 3
Registered: ‎07-14-2010
Message 3 of 7 (14,714 Views)

Re: Installation of PSP using HP SUM fails

I'm running with the same software: RHEL5.5 with all the updates on a DL380G5.

 

whatever I try, I always get the message:

 

 

~/hp/psp# ./hpsum /softwareonly /silent
./hpsum: error while loading shared libraries: libSM.so.6: cannot open shared object file: No such file or directory

This basically means I don't have X installed. But that's because I don't need and therefore don't want to run X on my l linux servers.

 

Am I right in guessing that, in order to install a bunch of software, HP wants me to install X? 

 

Advisor
Helmut Moltke
Posts: 37
Registered: ‎12-07-2009
Message 4 of 7 (14,399 Views)

Re: Installation of PSP using HP SUM fails

From the following I see that PSP 8.50 does not support fully RHEL 5.5: http://forums13.itrc.hp.com/service/forums/questionanswer.do?admit=109447627+1280907515498+28353475&...

Occasional Visitor
bschonec
Posts: 3
Registered: ‎06-21-2011
Message 5 of 7 (12,064 Views)

Re: Installation of PSP using HP SUM fails

I have found that even though you don't want to install via the X interface that the HPSUM utilities still need X Window System installed.

 

Try:

 

yum -y groupinstall "X Window System"

 

It sucks but I've not found a way around it.

 

Occasional Visitor
EEkEEE
Posts: 1
Registered: ‎07-08-2011
Message 6 of 7 (11,971 Views)

Re: Installation of PSP using HP SUM fails

I was using a lower version of PSP (v7.8) so I had the prerequisites of rpm-devel and rpm-build.  My repository was not working correctly so downloaded the tar.gz for my system.  It seems that once the software is extracted you can run --
   sh ./hpsum -nui
and it will install.  The -nui is for No User Interface.  This also does not allow any setting changes for snmp or repository setup, but in my case, I already had a PSP intalled and wanted those settings anyway.  I would assume that this would work for a new install as well that does not have X installed - but any snmp configurations would need to be manually as well.

Frequent Advisor
zeroagemain
Posts: 62
Registered: ‎06-11-2009
Message 7 of 7 (6,414 Views)

Re: Installation of PSP using HP SUM fails

I realise this is an old thread, but to answer one of the OP's questions, I tend to get HPSUM error code -3 when the version of firmware/software being applied is older than that installed already on one particular component in the set.

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