07-20-2013 07:30 PM
In order to use SAS drives, I've just installed a P420 Array Controller in a HP DL320e Gen8 Server (Which came from factory with an onboard B120i controller, which only supports SATA).
The server can see the controller, but not the SAS drivers, I tried disabling the onboard controller in order to avoid any conflict, but no luck with this.
Im wondering if is a cable or hard drive backplane issue. The cable is Mini SAS to SATA, please somebody correct me if I am wrong, but I thought that SATA and SAS cables are the same. Also, if I am wrong, should I replace only the cable, or the cable AND the hard drives backplane? (Which has SATA connectors)
Thanks in advance for any input!
Solved! Go to Solution.
07-21-2013 11:00 PM
This seems to be issue with Cabline, refer HP ProLiant DL320e Gen8 Server User Guide > Storage cabling and make sure that you have connected all the cables properly:
DL320e Gen8 Server User Guide:
Refer Page number 55 for Cabling and Page number 38 for Controller options (under Hardware options installation).
Also, if you have bought the controller as option page (631670-B21 or 631671-B21) you have all the cables included.
If controller is not from option part refer option part content from:
Hope the above information will help you. Please update the results.
07-21-2013 11:02 PM
Make sure you have all parts from http://partsurfer.hp.com/ShowPhoto.aspx?partnumber
07-22-2013 08:02 PM
You are welcome & I am glad to know that the steps helped you.