Before Purchasing HP Server (251 Views)
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Occasional Visitor
Ramsps
Posts: 2
Registered: ‎06-27-2012
Message 1 of 4 (251 Views)

Before Purchasing HP Server

[ Edited ]

Hello

I would like to Purchase a HP Proliant ML 110 G7 server in Singapore. I will be purchasing with additional 3 years Next Business day on site warranty. The Server comes with default 1 year  Warranty (Next Business day on site warranty)

My Question is

1. If I purchase  additional 3 years warranty, my effective warranty is 4 years or 3 years from the purchase date as already there is 1 year warranty.

2. This server comes with DVD ROM. Suppose if I have a spare DVD RW Drive, Can I replace the Drive on my own? If so what will be the impact on warranty(Server). I don't expect this warranty to cover my replaced DVD RW drive.

3. This server comes with 4GB RAM. If I upgrade using RAM (Compatible RAM) purchased from Retail stores as per the HP Specification, Can you provide more information how the warranty will be affected? What will be covered and what will not be covered?

4. I am planning to install Ubuntu 12.04 Server. This Server is listed under Hardware compatibility. I did not see any driver for this Server from HP website. Does HP Supports officially UBUNTU 12.04 on this server? If so where should I get the latest driver.

 

According to Ubuntu Website, This server is certified   http://www.ubuntu.com/certification/hardware/201203-10852/

 

In HP website officially claims they support Ubuntu 12.04 LTS

http://h18004.www1.hp.com/products/servers/linux/hplinuxcert-canonical.html

 

But Under product  driver is not listed.

http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=5075943&taskId=135&cc...

 

Thank you

Ram S

Note: I have tried to contact HP Support (Chat) In Singapore and Support Person in the chat redirected me to   http://www.hp.com/sbso/assist/chat.html 

 

Again Another chat room the support Person  asked me to contact Singapore.

 

So no solution..

 

Hope someone answers.

 

Thanks

 

 

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HP Pro
Suman_1978
Posts: 903
Registered: ‎12-07-2010
Message 2 of 4 (223 Views)

Re: Before Purchasing HP Server

Hi,

 

Regarding your query, here is what you can refer to:

 

1.  Speak to a HP Reseller or Retailer or HP Presales in Singapore.

2.  Refer to the warranty terms and conditions PDF attached in this post.

3.  Refer to the warranty terms and conditions PDF attached in this post.

4. I guess there are no drivers required because the iso image itself has pre installed drivers and certified for this model of server.

http://www.ubuntu.com/certification/hardware/201203-10852/components/

 

Warranty terms

http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c02978467/c02978467.pdf

 

Server QuickSpecs and Additional Warranty

http://h18004.www1.hp.com/products/quickspecs/14012_div/14012_div.HTML

 

HP 3 year Next business day ProLiant ML110 Hardware Support U4433E
https://h10057.www1.hp.com/ecomcat/hpcatalog/specs/provisioner/99/U4433E.htm

 

 

Thank You!

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Esteemed Contributor
Goutham_Sabala
Posts: 372
Registered: ‎02-16-2012
Message 3 of 4 (207 Views)

Re: Before Purchasing HP Server

> It will be three years total
> Spare drive that you will replace by yourself will not be covered , however it will not affect the warranty on the server
> you can upgrade the memory however when it goes faulty keep the invoice handy as extra modules are bought separately
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Goutham Sabala
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Occasional Visitor
Ramsps
Posts: 2
Registered: ‎06-27-2012
Message 4 of 4 (188 Views)

Re: Before Purchasing HP Server

[ Edited ]

Hi Suman

 

 

Thank you for providing the link. Regarding Warranty some of the terms are written by a lawyer it is lot of information to be digested for individuals. 

 

I need some time to go through these. So Time being I pause on warranty..

 

 

Your feedback regarding Ubutu is useful and Thank you once again.Your answer for this is crystal clear.  

 

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