laserjet P2014 - problems printing from forms software (165 Views)
Reply
Occasional Visitor
david coates
Posts: 4
Registered: ‎02-12-2008
Message 1 of 7 (165 Views)

laserjet P2014 - problems printing from forms software

We have always used HP Laser printers to print from our main Business system without any problems, for example 1300, 4000 etc. When we come to print with the Laserjet P2014 the printer just prints out the control codes from the print job as though the printer cannot interpret the Printer Control Language. We have installed the PCL5E printer driver.
Please use plain text.
Honored Contributor
Kenneth Chan_2
Posts: 2,941
Registered: ‎02-20-2007
Message 2 of 7 (165 Views)

Re: laserjet P2014 - problems printing from forms software

David,

The LJ2014 is a "weird" printer in that it is a host based printer AND also supports PCL5 ; it is a fairly new printer and looks as if it is based on the engine as the LJ2015.

Two things spring to mind.

1. the LJ2015 had limited PCL5 font support - see the following post for details :-

http://forums12.itrc.hp.com/service/forums/bizsupport/questionanswer.do?threadId=1128102&admit=10944...

2. Could the problem be that your forms software is not sending the right sequence to change personality to PCL5?

You might be able to change personality by using the toolbox.

For other printers (and hopefully the LJ2014) you can change personality via software ; you send it the PJL sequence before the forms job :-

Ec%-12345X@PJL
@PJL ENTER LANGUAGE = PCL
Ec%-12345X

(where Ec is the ASCII escape character)

- attached is a HP support document that details PJL for the LJ2014)

You can check this as follows, if you use say Word to create a simple document then using the PCL5 driver you installed, print that document to a file and look at the very beginning of the file, it should have something similar to the PJL above.

Attached is a HP support document that details PJL for the LJ2014)

Hope this helps, regards

Ken
Please use plain text.
Occasional Visitor
david coates
Posts: 4
Registered: ‎02-12-2008
Message 3 of 7 (165 Views)

Re: laserjet P2014 - problems printing from forms software

Thanks for your reply Ken, i tried the control codes but no luck - i think i am now resigned to the fact the printer will work for Windows application but not for our Business forms application which is very disappointing. I will look to see if i can purchase older printer models, for example HP 1320.
Thanks for your help.

David
Please use plain text.
Honored Contributor
Kenneth Chan_2
Posts: 2,941
Registered: ‎02-20-2007
Message 4 of 7 (165 Views)

Re: laserjet P2014 - problems printing from forms software

David,

I don't think all is lost. I downloaded the 2014 PCL5 driver just to see what it generates - seems like pretty standard PCL5. I'm convinced that the problem is do with generating the correct code in your forms software to switch to the PCL5 personality.

If the output from the forms software is non-confidential, can you attach a sample here that works on your other printers but fails on the LJ2014 so I can analyze it ?

Ken



Please use plain text.
Occasional Visitor
david coates
Posts: 4
Registered: ‎02-12-2008
Message 5 of 7 (165 Views)

Re: laserjet P2014 - problems printing from forms software

Hi Ken

I have attached the job that our software sends, looks like it is a pfd formatted file.

When we send normal pdf files through Adobe on a Windows PC it does print ok.

Thanks

David
Please use plain text.
Honored Contributor
Kenneth Chan_2
Posts: 2,941
Registered: ‎02-20-2007
Message 6 of 7 (165 Views)

Re: laserjet P2014 - problems printing from forms software

David,

It the file you sent is PostScript not PCL5! The LJ2014 won't print this.

You may find it difficult to find a LJ1320 - this model has been discontinued but its replacement the LJ2015 which does support postscript.

regards

Ken

Please use plain text.
Occasional Visitor
david coates
Posts: 4
Registered: ‎02-12-2008
Message 7 of 7 (165 Views)

Re: laserjet P2014 - problems printing from forms software

Thanks for all your help Ken. I think i need to more careful when selecting future laser printers i.e make sure they support postscript, sounds like i have just been unlucky selecting this type of printer.

Cheers

David
Please use plain text.
The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation