05-16-2005 08:13 AM
Solved! Go to Solution.
05-19-2005 10:40 PM
have green level , try to adjust the metal level will drop down. after that you try to see around the metal area see any paper jam inside.
i hope can help you to solve you problem
05-24-2005 06:47 AM
12-04-2009 10:24 AM
06-16-2012 10:14 PM
I have the same proble "I am having a similar problem with the 2300dn. It prints the first double-sided page fine, but then it jams when it tries to get the second page. When I open the top cover and take the ink cartridge out, I notice that the printer has grabbed 2 pieces of paper instead of 1. The two pieces of paper are probably causing the jam." May I get the suggestion please?
04-19-2013 10:11 AM
I have exactly the same problem. I.e. single sided prints fine, but always duplex fails after printing first page, always sucks in an extra page which jams it. Getting the pair of jammed pages out requires removint the toner.
No solution found yet.
04-19-2013 10:22 AM
I did find this post which says its a design fault in the solenoids when the anti bump material decays after some years. They removed and cleaned the solenoids, and put some tape back (which probably wont last long either). Looks like a daunting task. The dont make them like they used to: my HP Laserjet 4 is about 25 years old and still works.
12-06-2013 02:24 PM
I have found a description of the cause of the problem, I now need to find a manual for the Laserjet 2300dn so I can disassemble it in the correct way to replace the bumpers on the solenoids. Why doesn't HP have a link to the printer's service manual? The other places that claim to have it want to take over my browser and do other bad things.
12-14-2013 04:50 AM
I have just fixed the problem on an old LJ2200dtn. The culprit was a sticky solenoid but not in the printer but in the optional 500 page paper tray #3. If problem does not occur when the optional tray is removed, fix this first by cleaning the solenoid in the 3rd tray and applying some layers of adhesive tape to the metal arm on the solenoid so it does not stick again. In this case you do not have to dismantle the printer to rework the other solenoids in the printer itself.