12-15-2007 09:18 PM
As for replacing the PU Roller, it is very easy. Remove the toner cartridge, you will see teh grey color Pick Up roller. THer are two little latches holding it at one end. Release them and you could get it out.
12-16-2007 08:33 PM
888-558-5277, ext 122
etc all have the part. You will find out the S&H costs more than the part itself.
09-01-2008 02:07 PM
First I read this thread to pin point the part and problem.
The grey rubber pick up band was worn out and not grabbing the paper.
I simply cut it away (actually it broke during diag) so I removed the band's core and wrapped plain old rubber bands around the core.
I used about five or six rubber bands and formed a very rough shape of the original grey band. This worked and I am a mechanical genius now I can use this really solid printer for a few more years.
Well, here is to HP letting this thread stick around to help some techies.